In my time as a restaurant manager I have increased sales by 15% and improved manager visibility by 8.6%. I have the best GAP times in my Operating Partner's district. My store was one of the highest scored Steritech audits in my Operating Partner's district in the previous round of inspections. In less 3 months with the company I served as acting GM.
Played a key role in obtaining restaurant's liquor license and expanding the bar area, thereby increasing overall sales from previous year.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.Developed and maintained exceptional customer service standards.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
I was able to advance in this company to have a position created for myself as the Front Desk Manager. In my time served with the YMCA I had the privilege of serving as interim Membership Director as well as Administrative Assistant. I was responsible for editing and monitoring members bank draft accounts, canceling and creating memberships, as well as managing the front desk staff. I successfully started an account resolution program obtaining financial gain that was previously lost.
Administrative Assistant, business operations, cash flow, customer satisfaction, edit, fast, Hiring, Inventory, Director, managing, multitasking, Reconciling, recruiting, Scheduling, staffing, Store Manager, supervising
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