High customer service standards
Dedicated to process improvement
Strong problem solving ability
Outstanding organizer with excellent planning and time management skills.
Made reasonable procedure exceptions to accommodate unusual customer requests. Maintained up-to-date records at all times. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Scheduled product knowledge classes. Kept store tidy and clean.
Answered phone calls. Filled paperwork. Directed messages to where they needed to go. Made appointments. kept a tidy work environment.
Answering phone calls. Scheduling appointments. Cleaning salon. Assisting in hair service's.
Royal College of Beauty 2008 - 2009
Hamilton High School 2003 - 2007
Coaching, Customer Relations, New Products, Outlook, Pricing, Proactive, Sales, Sales Activity, Self Motivated, Time Management, Training, Customer Service, Receptionist, Retail Sales.
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