Manager Resume Example
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MANAGER
Summary
Focused and driven worker with excellent customer service skills demonstrated by working over four years in various customer service industry's. Quick learner, and willing to be taught new things.
Highlights
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Experience
05/2016 to 09/2016
ManagerPanera Bread Co － Quincy , MA
- Trained all new employees
- Managed eight employees at all times
- Addressed customer inquiries and resolved complaints
- Directed and supervised employees engaged in sales, inventory taking and reconciling cash receipts
- Maintained daily record of all transactions
- Trained staff to deliver outstanding customer service
08/2014 to 05/2016
Host / ServerFirehouse Brewing Co. － City , STATE
- Assisted co-workers
- Accepted payment from customers and made change as necessary
- Assisted diners with seating as needed
- Attempted to limit problems and liability related to customers' excessive drinking
- Cleaned and maintained the beverage area, display cases, equipment, and order transaction area
- Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
- Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
- Greeted guests and sat them at tables or in waiting areas
05/2014 to 09/2014
Maintenance / CashierStorybook Island － City , STATE
- Interacted with customers, and sold merchandise
- General groundskeeping
- Trusted with large sums of money
- Helped to train new employees
- Assessed customer needs and responded to questions
- Cleaned and straightened work area
- Operated cash register with proficiency
- Provided professional and courteous service at all times
10/2013 to 05/2014
Courtesy Clerk / CashierSafeway － City , STATE
- Executed cash transactions quickly and accurately
- Checked out customers and bagged items quickly
- Praised by management for being a fast and efficient worker, requiring little supervision
- Broke down heavy pallet loads of cases, boxes and bags
- Emphasized fast, friendly customer service
- Gave every customer immediate and undivided attention
- Accurately made change for cash transactions
- Handled and bagged groceries carefully and according to customer preference
05/2013 to 09/2013
Maintenance / CashierStorybook Island － City , STATE
- Interacted with customers, and sold merchandise
- General groundskeeping
- Trusted with large sums of money
- Helped to train new employees
- Assessed customer needs and responded to questions
- Cleaned and straightened work area
- Operated cash register with proficiency
- Provided professional and courteous service at all times
07/2012 to 09/2012
Maintenance / CashierStorybook Island － City , STATE
- Interacted with customers, and sold merchandise
- General groundskeeping
- Trusted with large sums of money
- Assessed customer needs and responded to questions
- Cleaned and straightened work area
- Operated cash register with proficiency
- Provided professional and courteous service at all times
Education
2015
High School DiplomaSteven's Highschool － City, State, USA
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Resume Overview
School Attended
- Steven's Highschool
Job Titles Held:
- Manager
- Host / Server
- Maintenance / Cashier
- Courtesy Clerk / Cashier
Degrees
- High School Diploma
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