Dedicated and hard working individual with expertise in delivering support services and resolving customer complaints. Extremely skilled in training staff, supervising and establishing rapport with clients. Self-motivated with exceptional communication and team leader.
Excellent communication skills
Works well under pressure
Strong client relations
Enjoys working with the public and meeting new people
Excellent planner and coordinator
Accurate and detailed
Creative problem solver
Team leadership skills
Manager08/2010 to 05/2013 B2 Bingo – Greenville, SC 29609 Overseeing the operation of the business on a nightly basis. Supervised six (6) employees. Reconciled nightly earnings and distributed tips to employees. Recorded nightly earnings on the books and made the deposits. Handled any issues with patrons and built strong customer relations. Maintained employees schedules. Assisted owner when needed, etc.
Manager04/2008 to 08/2010 253 Bingo – Greenville, SC 29611 Overseeing the operations of the business on a nightly basis. Supervised five (5) employees. Maintained employees schedule and processed weekly payroll. Reconciled nightly earnings and distributed tips to employees. Attend management meetings twice a week at the corporate office. Recorded nightly earnings and made the deposits. Executed weekly promotions to increase sales. Handled any issues with patrons and built customer relations, etc.
LPN Private Duty Nursing - Self Employed02/2005 to 04/2008 Private Duty Nursing – Greenville, SC Sat with homebound patients and provided medical assistance with their daily living activities. Provided wound care, dispersed medications as medically directed, cleaned and sanitized along with providing light physical therapy. Assisted patients immediate family with any needs relating to the patient. Assisted in getting patient to doctors appointments, outside therapy and testing. Coordinated with other shift nursing assistants, etc.
High School Diploma: Business/General1982Berea High School-