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MANAGER
Professional Summary

As an exceptional inside sales representative, I am highly effective at transforming customer inquiries into new sales. Being a talented sales representative I am effective at multi-tasking and balancing customer needs and making new sales. I built loyalty and long-term relationships with customers while consistently reaching sales targets.

The Coloroma store broke company record for most sales in the first 3 month it was opened. The team I managed was well customer based oriented. Seeking only to fulfill the customers need. As the leader I assisted 90% of the daily customers.

What I hope to achieve with this company as a sales representative asset is to foremost meet the company standards and follow all procedure. I am also confident that a high customer satisfaction rate will be maintained, this will ensure return business with the quality product that Lowes carries and higher than average customer service. 

Regarding the design aspect of this position. I have little experience in this area. What I can say is that I have always exceeded expectation in learning and understanding new skills. I have a strong eye for detail along with an unmatched drive to succeed and learn. With proper training there would be no question to the asset I would become to the Lowes sales team.

Skills
  • Persuasive negotiator
  • Strong interpersonal skills
  • Positive outlook
  • Energetic and driven
  • People-oriented
  • Bilingual in Spanish
  • Dependable
  • Enthusiastic about networking
  • Excellent communication skills
  • Motivated team player
  • Excellent work ethic
  • Safety procedures knowledge
  • Power and hand tools
  • Quick learner
  • Trusted key holder
  • Highly competitive
  • Excellent attention to detail
  • Customer service-oriented
  • Floor set design expertise
  • Strong client relations
  • Creative problem solver
  • Multi-line phone talent
  • Adherence to high customer service standards
  • Inventory control
  • Exceptional telephone etiquette
  • Drywall and trim specialist
  • High-end residential work
Work History
manager, 11/2013 to 07/2015
Cali Tacos Llc – 1637 west chapman ave Orange Ca 92868
  • Developed methods to establish and clarify customer objectives.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Consistently hit and exceeded sales goals by 20%.
  • Hired and trained 20 of staff.
Direct Support staff, 02/2010 to 11/2013
Rescare – Hazard, KY
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Cooked appetizing and satisfying meals and snacks.
  • Provided a comforting and soothing environment.
Manager, 09/2008 to 01/2010
Saritas Taco Shop – 9906 campo rd spring valley Ca
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
  • Promoted the business through participation in and sponsorship of community events.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Manager in Trainning, 12/2006 to 09/2008
Colorama – Lexington, KY
  • Set up new accounts, established customer credit, and set up payment methods.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
  • Answered customers' questions regarding products, prices and availability.
  • Exceeded targeted sales goals by 60%.
  • Maintained friendly and professional customer interactions at all times.
  • Completed company leadership training program.
  • Hired and trained 5 of staff.
  • Negotiated prices, terms of sale and service agreements.
  • Created sales contacts with on- and off-premise accounts.
  • Obtained and evaluated credit information about prospective customers.
Education
attended 2 years: business management, Hazard community and Tech - Hazard, KY
Additional Information
 References:

                Josh Torres Owner Cali Tacos 1(619) 300-5095

                Rose Shields Previous employer 1(606)216-4940

                Valerie Cambell Previous employer 1(606)438-9002

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Resume Overview

Companies Worked For:

  • Cali Tacos Llc
  • Rescare
  • Saritas Taco Shop
  • Colorama

School Attended

  • Hazard community and Tech

Job Titles Held:

  • manager
  • Direct Support staff
  • Manager
  • Manager in Trainning

Degrees

  • attended 2 years : business management ,

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