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Manager Resume Example

Resume Score: 70%

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MANAGER
Core Strengths
  • Energetic work attitude
  • Adaptive team player
  • Customer service expert
  • Strong organizational skills
  • Active listening skills
  • Bilingual
  • Large cash/check deposits expert
  • Telephone inquiries specialist
  • Store maintenance ability
  • Great multi-tasking skills
  • Sharp problem solver
  • Time management
Career Overview

Highly enthusiastic customer service professional with seven years of client interface experience.Reliable and responsible Cashier.A Solid team player with upbeat, positive attitude.Dedicated and motivated to maintain customer satisfaction and contribute to company success.High-performer with great work ethic

Work Experience
Speedy CashJune 2016 to November 2016Manager
Wichita, Ks
Served as one of the company's bilingual Spanish/English customer service representative.Worked as a team member performing cashier duties and product assistance.Processed and issued loan products for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Managed quality communication, customer support and product representation for each client.
DillonsSeptember 2015 to February 2016Payroll Champion
Wichita, Ks

Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties. Improved accuracy of payroll journal entries by developing and implementing a payroll reconciliation tool. Managed payroll and time and attendance systems. Responded to employee inquiries regarding payroll and timekeeping. Processed terminations.
CashpointJune 2014 to June 2016CSR
Wichita, KS
Performed daily maintenance of the loan applicant database. Communicated regularly with management regarding portfolio performance and new loan transaction quality. Maintained up-to-date knowledge of store policies regarding payments.Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Managed Collection calls.
Speedy CashAugust 2013 to January 2014Customer Advocate
Wichita, KS

Served as one of the company's bilingual Spanish/English customer service representative.

Worked as a team member performing cashier duties and product assistance.

Processed and issued loan products for customers.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Managed quality communication, customer support and product representation for each client.

Ace Cash ExpressJune 2012 to August 2013Customer Service Rep
Wichita, KS

Served as one of the company's bilingual Spanish/English customer service representative.

Worked as a team member performing cashier duties and product assistance.

Processed and issued loan products for customers.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Managed quality communication, customer support and product representation for each client.

Big LotsMarch 2010 to April 2012Customer Service Supervisor
wichita, KS

Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Served as the company's only bilingual Spanish/English customer service representative.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Managed cash stock and inventory balances accurately.Assisted customers in finding out-of-stock items.Communicated all merchandise needs or issues to appropriate supervisors.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Replenished merchandise shelves with items from the stockroom.

SearsJune 2009 to June 2010Cashier
wichita, Ks

Processed merchandise returns and exchanges.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained adequate cash supply in cash drawers in multiple checkout stations.Performed store opening duties, including counting cash drawers.Excelled in exceeding daily credit card application goals.

Accomplishments

  • Greeted customers upon entrance and handled all cash,debit/credit and check transactions, completed all assigned tasks and worked overtime as needed.
  • Assisted customers over the phone regarding store operations, reviewed products
  • Cashiered with two cash registers at once in tandem to maximize customer flow
  • Researched, calmed and rapidly resolved client conflicts to prevent customer dissatisfaction

Educational Background
Southeast2009High School DiplomaWichita, KS, usa
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Speedy Cash
  • Dillons
  • Cashpoint
  • Ace Cash Express
  • Big Lots
  • Sears

School Attended

  • Southeast

Job Titles Held:

  • Manager
  • Payroll Champion
  • CSR
  • Customer Advocate
  • Customer Service Rep
  • Customer Service Supervisor
  • Cashier

Degrees

  • High School Diploma

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