Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success while having six years of experience in management.
Active listening skills
Strong organizational skills
Seasoned in conflict resolution
Inventory control familiarity
Store maintenance ability
Large cash/check deposits expert
Certified Food Safety Manager
Consistently generated additional revenue through skilled sales techniques.
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Cashiered with two cash registers at once in tandem to maximize customer flow.
Assisted in the managing of the company database and verified, edited and modified members' information.
ManagerJan 2011 to Current Gold Star Chili － Florence, KYWorked as a team member performing cashier duties, product assistance and cleaning. Cross-trained and provided back-up for other customer service representatives when needed. Achieved high sales percentage with consultative, value-focused customer service approach. Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Computed accurate sales prices for purchase transactions.
Education and Training
High School Diploma2008Conner Sr. High － Hebron, KY, United States
Massage Therapy2011Lincoln Technology － Florence, KY, United States