Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Enterprising Job Title successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Industrious and enthusiastic Manager proven to consistently meet productivity goals and business and customer service objectives. Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level.

Client-engaging professional with energetic personality and skills in Skill and Skill. Willing to apply knowledge in Area of expertise with established company in Industry sector.

Customer-focused, visionary-thinking Retail Manager with over Number years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with Software. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

  • Handling Complaints and Inquiries
  • Staff Coaching and Training
  • Reporting and Performance Analysis
  • Inventory Management
  • Scheduling and Time-Tracking
  • Decision Making
  • Team Building and Motivation
  • Sales Leadership
  • Positive and Upbeat
  • Basic Mathematics
  • Business Development
  • Resource Planning
  • Relationship Building
  • Policy Enforcement
  • Retail Security
  • Superior Work Ethic
Work History
Management Team Member, 07/2019 to 12/2021
Medpro DisposalPark Ridge, IL,
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
Sales Engagement Manager , 06/2014 to 07/2019
American ExpressAtlanta, GA,
  • Met with clients to understand needs and develop proactive solutions.
  • Collaborated with sales, delivery and service teams to manage seamless client experiences.
  • Consulted with teams on established best practices and process improvements.
  • Assisted with negotiations and sales closings.
  • Helped with product rollouts as subject matter expert for Area of expertise.
Customer Service Manager, 10/2010 to 01/2013
MaximusCity, STATE,
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
Product Manager, 02/2007 to 08/2010
Product Manager,Member Engagement Change HealthCity, STATE,
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Coordinated project planning and execution with team members and team leads.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Assessed costs and estimated production capabilities and economic value of Type products, to evaluate economic viability.
Associate Of Applied Business: Medical Billing And Coding, Expected in 06/2001
North Dallas High School - Dallas, TX

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    School Attended

    • North Dallas High School

    Job Titles Held:

    • Management Team Member
    • Sales Engagement Manager
    • Customer Service Manager
    • Product Manager


    • Associate Of Applied Business

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