Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) XXX-1000 - Cell: - - -
Professional Summary
Highly organized, detail-oriented, and independent; able to effectively  strategize and prioritize to accomplish multiple tasks. Experienced in luxury customer service and team leading.
Expected in May 2015
High School Diploma:
Oxon Hill High School - Oxon Hill, MD

Expected in Current
Associate of Arts: Business Administration
Howard Community College - Columbia, MD
    • Reliable and Punctual 
    • Multi-tasking skill
    • Excellent communication skills
    • ​Customer service focus
    • Effective Leader
    • Bilingual in Spanish
    • Detail-oriented
    • Proficient computer skills
    • Motivated team player
    • Team leadership
Work History
09/2016 to Current
Luxury Fragrance Vendor Coty Inc City, ,

  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a high success rate.
  • Consistently hit and exceeded sales goals
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Recommended, selected and helped locate and obtain out-of-stock product including Gucci, CK, Marc Jacobs, Lacoste, and Chloe based on customer requests.
  • Provided ongoing guest service, including giving luxury fragrances advice.

01/2016 to Current
Luxury Fragrance Lead Vendor Interparfums Luxury City, ,
  • Supervised a sales force of fragrance vendors
  • Attended sales training camp and brought best practices leadership back to the company.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Maintained up-to-date knowledge of products including Jimmy Choo, Coach, and Mont Blanc, and kept up to date with service changes.
  • Counted cash drawers and made bank deposits.
  • Oversaw sales forecasting, goal setting and performance reporting for many luxury brands.

10/2013 to 07/2014
Computer and Troubleshooting Technician Computer Spot Technologies City, STATE,
  • Identified and corrected performance issues.
  • Ensured proper installation of cables, operating systems and software in customers computers
  • Maintained and repaired mobile devices and computers.

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School Attended

  • Oxon Hill High School
  • Howard Community College

Job Titles Held:

  • Luxury Fragrance Vendor
  • Luxury Fragrance Lead Vendor
  • Computer and Troubleshooting Technician


  • High School Diploma
  • Associate of Arts

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