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lot manager resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Observant,reliable, competent Parking Lot Attendant with 4 years of experience. Dedicated to excellent customer service and parking efficiency. Knowledgeable about vehicle servicing and basic repairs with a talent for accurate payment collection and surveillance. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of managing and training in automotive industry. Motivated to learn, grow and excel in my work.

Skills
  • Anti-theft equipment
  • Parking fee calculation
  • Guest service
  • Vehicle parking and retrieval
  • Lot monitoring
  • Vehicle theft protection
  • Incident reporting
  • Upselling and cross-selling
  • Supervision
  • Confidentiality
  • Promotional sales events
  • Equipment maintenance and repair
  • Safety oversight
Work History
Lot Manager, 08/2018 - 09/2019
Lithia Motors Paramus, NJ,
  • Reported unlawful parking jobs. Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Moved cars around lot to ensure space efficiency.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered questions and provided information about our new and used line.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Parked and retrieved cars according to customer needs.
Lot Manager, 07/2014 - 04/2018
Ed Napleton Automotive Group Oak Brook, IL,
  • Parked and retrieved cars according to customer needs.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Moved cars around lot to ensure space efficiency.
  • Reported unlawful parking jobs.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Answered questions and provided information about our line of new and used vehicles.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Escorted drivers to vehicles and helped load or carry large items.
Toy Department Manager, 02/2016 - 11/2018
Dickinson College Carlisle, PA,
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Educated staff on strategies for handling difficult customers and challenging situations.
Head Cook, 03/2008 - 12/2015
J.A Sutherland Inc City, STATE,
  • Coordinated hiring and training activities for kitchen and back of house employees while continuously monitoring performance.
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Determined purchasing specifications and budgetary allotments for all menu items.
  • Maintained well-organized mise en place to keep work efficient and consistent.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Mentored more than 8 kitchen staff at all levels to prepare each for demanding roles.
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Education
GED: , Expected in 06/2000
-
Hayward Senior High School - Hayward, WI,
GPA:
Status -

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Resume Overview

School Attended

  • Hayward Senior High School

Job Titles Held:

  • Lot Manager
  • Lot Manager
  • Toy Department Manager
  • Head Cook

Degrees

  • GED

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