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Lot Manager Resume Example

Resume Score: 80%

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LOT MANAGER
Professional Summary

Multi-talented Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Customer Contact
  • Cleaning
  • Motor Vehicle Operation
  • Scanners
  • Shipping and Receiving
  • Lot monitoring
  • Guest service
  • Payment processing
  • Vehicle theft protection
  • Vehicle parking and retrieval
  • Anti-theft equipment
  • Regulatory compliance
  • Budgeting
  • Cash management
  • Administrative support
  • Inventory management
  • Training
  • Customer service
  • Strategic planning
  • Documentation
  • Quality assurance
  • Recordkeeping
  • Technical support
  • Operational improvement
  • Time management
  • Staff supervision
  • Data entry
  • MS Office
  • Team building
Work History
03/2016 to CurrentLot ManagerCompany Name | City, State
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Evaluated quality problems and performed team building exercises to identify and resolve issues.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Instituted direction to contribute to long-term plans for organization business processes.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Developed and executed plans to monitor standard process adherence.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Monitored social media and online sources for industry trends.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Coordinated with owner in developing project plans for prioritized initiatives.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Improved quality processes for increased efficiency and effectiveness.
02/2013 to 03/2016Vehicle Interior Repair SpecialistCompany Name | City, State
  • Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
  • Performed daily inspections and kept complete, accurate records of vehicle condition.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
  • Provided mobile interior repair services to clients at places of employment.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Interacted face-to-face with customers to understand vehicle interior repair needs and ensure quality satisfaction.
11/1997 to 05/2005Supply NCO/Motor Vehivle OperatorCompany Name | City, State
  • Received a certificate of accommodation for receiving a 100 percent for a base inspection resulting in an increase of our yearly budget of $100,000.
  • Delivered substantial cost savings by securing discounts from the main logistics services providers.
  • Managed annual budget of over $150,000.
  • Expedited resolutions of shipping errors and packaging mistakes.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Conducted research to address shipping errors and packaging mistakes.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
  • Implemented efficient strategies to improve processes, systems and behavior.
  • Directed logistics operations, including shipping and receiving of wide range of products daily.
  • Administered sales orders, as well as processed and documented transactions.
  • Managed loading, unloading and safety of all personnel, cargo and equipment.
  • Inspected vehicles and completed daily maintenance actions.
  • Maintained proficiency in tactical planning options and convoy defense techniques.
  • Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
  • Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Planned and briefed personnel on missions.
Education
05/1997High School DiplomaOrange Park High School, City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Orange Park High School

Job Titles Held:

  • Lot Manager
  • Vehicle Interior Repair Specialist
  • Supply NCO/Motor Vehivle Operator

Degrees

  • 05/1997 High School Diploma

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