Lot Manager Resume Example Company Name

LOT MANAGER

Professional Summary

Multi-talented Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills

Customer Contact
Cleaning
Motor Vehicle Operation
Scanners
Shipping and Receiving
Lot monitoring
Guest service
Payment processing
Vehicle theft protection
Vehicle parking and retrieval
Anti-theft equipment
Regulatory compliance
Budgeting
Cash management
Administrative support

Inventory management
Training
Customer service
Strategic planning
Documentation
Quality assurance
Recordkeeping
Technical support
Operational improvement
Time management
Staff supervision
Data entry
MS Office
Team building

Work History

03/2016 to CurrentLot ManagerCompany Name | City, State

Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Provided observations, took measurements and performed tests at various stages according to quality control plan.
Evaluated quality problems and performed team building exercises to identify and resolve issues.
Updated quality control standards, methods and procedures to meet compliance requirements.
Developed standard operating procedures and document workflows for current and future process steps.
Instituted direction to contribute to long-term plans for organization business processes.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
Developed and executed plans to monitor standard process adherence.
Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
Monitored social media and online sources for industry trends.
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
Coordinated with owner in developing project plans for prioritized initiatives.
Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
Improved quality processes for increased efficiency and effectiveness.

02/2013 to 03/2016Vehicle Interior Repair SpecialistCompany Name | City, State

Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
Performed daily inspections and kept complete, accurate records of vehicle condition.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Vacuumed interiors of vehicles to remove dirt and debris.
Used steam cleaning equipment to remove dirt from engine and engine compartment.
Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Applied revitalizers and preservation agents to vinyl or leather surfaces and treated fabrics with spot-and stain-resistant chemicals to preserve and protect interior components.
Provided mobile interior repair services to clients at places of employment.
Completed vehicle inspections prior to service and after completion to assess damage.
Interacted face-to-face with customers to understand vehicle interior repair needs and ensure quality satisfaction.

11/1997 to 05/2005Supply NCO/Motor Vehivle OperatorCompany Name | City, State

Received a certificate of accommodation for receiving a 100 percent for a base inspection resulting in an increase of our yearly budget of $100,000.
Delivered substantial cost savings by securing discounts from the main logistics services providers.
Managed annual budget of over $150,000.
Expedited resolutions of shipping errors and packaging mistakes.
Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Conducted research to address shipping errors and packaging mistakes.
Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
Implemented efficient strategies to improve processes, systems and behavior.
Directed logistics operations, including shipping and receiving of wide range of products daily.
Administered sales orders, as well as processed and documented transactions.
Managed loading, unloading and safety of all personnel, cargo and equipment.
Inspected vehicles and completed daily maintenance actions.
Maintained proficiency in tactical planning options and convoy defense techniques.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations.
Led fire team during infantry dismounted battle drills and situational training exercises.
Planned and briefed personnel on missions.

Education

05/1997High School DiplomaOrange Park High School, City, State

Resume Overview

School Attended

Orange Park High School

Job Titles Held:

Lot Manager
Vehicle Interior Repair Specialist
Supply NCO/Motor Vehivle Operator

Degrees

05/1997 High School Diploma

Lot Manager Resume Example

Resume Score: 80%

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