LiveCareer-Resume

lot attendant resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have a wide variety of skills like use of forklifts gas and electric, tow trucks 1ton and flatbed, know how to use bobcat very well with several different attachments in winter and summer. Always on time willing to work. I'm fast learning and well motivated employee and I get along easily with others. Good listener and also have managment experience. Can work long hours and lift heavy items consistently through out the days.

Skills
  • Client service
  • Safe driving
  • Vehicle operation
  • Emergency protocols
  • Customer service
  • Conflict management
  • Heavy hauling
  • Safe driver
  • Inventory management
  • Map reading and navigation skills
  • First aid certified
  • Motivated self-starter
  • Over-the-road transportation
  • Heavy industrial equipment
  • Employee development and management
Experience
Lot Attendant, 06/2007 - 09/2019
Vpne Parking Solutions Worcester, MA,

Provided excellent service and attention to customers when face-to-face or through phone conversations.

  • Maintained cleanliness, neatness and organization of all areas.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Responded to questions about local area and company services.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Handled all written receipts and releasing of vehicles.
Delivery Driver, Set up, 06/2012 - 07/2018
Holiday Retirement Porterville, CA,
  • Contacted customers prior to delivery to coordinate delivery times.
  • Directed efficient product loading and checked load balance to prevent on-the-road incidents.
  • Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
  • Completed daily pre-trip inspection checklist before first delivery with a good accuracy rate.
  • Loaded and unloaded trailers each day.
  • Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Reviewed daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
  • Pulled and reviewed daily customer tickets to successfully fulfill orders.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Notified branch management of any vehicle safety concerns and issues.
  • Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
  • Maintained neat and professional appearance during every shift to promote positive company presence.
  • Processed payments by accepting cash, checks and credit card payments.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Answered customer questions regarding shipments.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Resolved customer complaints and adjusted orders.
  • Instructed staff on appropriate equipment disassembly and storage.
Cook, Manager, 05/2006 - 03/2011
Pizza Hut City, STATE,

Garnished and arranged dishes into creative presentations to delight patrons.

  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Mixed, weighed and proofed ingredients to match exact recipe formula.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Operated all kitchen equipment safely to avoid injuries.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Gave input on how to improve training and employee productivity.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Maintained high level of morale and team-work on production floor through frequent communication with [Number] employees.
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.
Education and Training
High School Diploma: , Expected in 02/2003
-
Park Center Senior High - Brooklyn Park, MN
GPA:
Status -

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Resume Overview

School Attended

  • Park Center Senior High

Job Titles Held:

  • Lot Attendant
  • Delivery Driver, Set up
  • Cook, Manager

Degrees

  • High School Diploma

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