Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned Lot Associate with [Number] years of experience performing parking lot and front-of-store maintenance duties. Collected shopping carts, flatbeds and lumber carts to maintain sufficient numbers at store entrance. Removed trash from trash cans, shopping carts and parking lot area. Greeted and bade farewell to store customers and assisted with loading merchandise into personal vehicles. Service-minded worker dedicated to providing customers smooth, pleasant shopping experience. Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Client service
  • Emergency protocols
  • Traffic direction
  • Cart pushers
  • Working collaboratively
  • Coordination
  • Active listening
  • Fluent in Spanish
  • People skills
Experience
01/2020 to Current Lot Associate Wegmans Food Markets, Inc. | East Rochester, NY,
  • Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
  • Restocked refrigerators and shelves with food, beverage and other items prior to store close.
  • Loaded cement bags, mulch and other heavy or impractical merchandise from store aisles and storage room onto carts for delivery to customers in parking lot.
  • Greeted customers entering store and directed towards appropriate departments to aid in prompt location of desired products or service providers.
  • Thanked customers upon departure from store to leave positive impression of customer service.
  • Collected trash scattered about parking lot or left in carts to provide customers with clean, comfortable shopping environment.
  • Maintained sufficient number of shopping carts at front entrance of store, retrieving additional carts from parking lot as necessary.
  • Removed trash bags from front of store and parking lot trash cans to appropriate garbage disposal areas.
  • Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
  • Retrieved flat beds and lumber carts from within store aisles and parking lot cart corrals to make available for customers entering store.
  • Provided assistance to other departments as needed to guarantee seamless shopping experience for customers during busy or understaffed times.
  • Monitored activity at store entrance to maintain clean environment and identify suspicious activity.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Responded to questions about local area and company services.
  • Maintained cleanliness, neatness and organization of all areas.
05/2019 to 01/2020 Cashier St. Luke's Of Kansas City | Raytown, MO,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Received payments for [Product or Service] and issued receipts.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
03/2018 to 04/2019 Cook Gate Gourmet | Seattle, WA,
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Collaborated with [Job title] to maintain timely food preparation goals.
  • Performed work station prep, including [Task] and [Task] prior to shift start.
  • Instructed [Job title]s in preparation of garnishes, dressings and side dishes.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Collaborated closely with [Job title] to participate in staff meetings and resolve service, product and personnel issues.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
  • Replenished food items from inventory and rotated ingredients to use oldest products first.
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
  • Cultivated original menu items, precisely executing them to periodically refresh meal portfolio.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Education and Training
Expected in 06/2019 High School Diploma | Envision Academy For Arts & Technology, Oakland, CA GPA:

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Resume Overview

School Attended

  • Envision Academy For Arts & Technology

Job Titles Held:

  • Lot Associate
  • Cashier
  • Cook

Degrees

  • High School Diploma

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