To join a Loss Prevention/Security team of a growth oriented company, seeking to challenge its team to reach maximum potential. This position should afford an opportunity to utilize my substantial experience and skills as well as offer professional growth and career advancement.
Qualifications
Theft Prevention, Report Writing, Electronic Surveillance, ORC (organized Retail Crime), Arrest Procedures, Investigation Documentation, Crime Scene Photography, Credit Card Fraud, CCTV surveillance, Evidence Processing, Power Point, MS Office, Excel, Word, Outlook
Experience
LOSS PREVENTION INVESTIGATOR, 06/2015 - Current Neiman Marcus – Maricopa, AZ, Multi store (San Bernardino) Apprehend shoplifters and prosecute individual. Report writing, Use CCTV, maintain a professional relationship with store management and local law enforcement.
LOSS PREVENTION AGENT, 2015 - 03/2015 Six Flags, Corp. – Oklahoma City, OK, Multi store (Inland Empire) Apprehend shoplifters and prosecute individual. Identify and maintain consent surveillance on shoplifters. Report Writing. Maintain a professional relationship with local law enforcement. Maintain evidence and reports. Use CCTV to obtain evidence of theft.
QUALITY CONTROL, 07/2013 - 10/2014 Mcc Group, L.L.C. – Tampa, FL, Responsible for implementing the strategy and managing the operations of the agency. Oversee all in house office operations, supervision of employees, track sales team, assist in implementing agency marketing plans, oversee facility and all business operations in accordance with standard business practices. Develops team work among members, and helps lead the agency in fulfilling its mission of serving the insurance & risk management needs. Provide leadership in developing organizational and financial plans with the agency principals.Oversee bookkeeping operations. Maintain fiscal responsibility for annual budget. Track monthly sales. Demonstrate flexible and efficient time management and ability to prioritize workload. Oversee personnel operations with the support of agency's HR Consultant in order to maintain state federal compliance.
LOSS PREVENTION SUPERVISOR, 04/2012 - 07/2013 Dick's Sporting Goods Inc – Macon, GA, Supervised two retail stores and responsible for 17 Loss Prevention associates. Conduct internal investigations. Conduct external investigations. Write staff schedules. Conduct new hire interviews. Conduct employee written reviews. Verbal terminate staff member's. Conduct CCTV investigations. Conduct POS investigations. Arrest shoplifters when all company requirements are met. On Call 24/7 Burglary alarm. Conduct internal audits. Inventory control. Maintain professionalism between management.
LOSS PREVENTION SPECIALIST , 03/2007 - 02/2012 Csat Solutions – Fort Worth, TX, Protect the assets of the store and employees. Participate in safety meetings and enforce all procedures. Detected suspicious activities and watched for criminal acts and rule infractions. Multi Store Experienced Investigate credit card fraud. Investigate internal thefts of employees and vendors. Participate in employee interviews concerning theft. Communicated with the Organized Retail Crime unit on all (ORC) occurrences and arrests. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Testified at judicial hearings and trials involving criminal acts committed against the company. Performed surveillance of suspects using CCTV cameras, and floor surveillance. Ensure that all food safety procedures were being followed. Inspect all code dates on products.
LOSS PREVENTION AGENT , 2006 - 2007 Six Flags, Corp. – Gurnee, IL, Protect store assets and ensure the safety of employees. Apprehend and detour shoplifters. Utilize CCTV cameras for surveillance. Multi store experienced. Report to corporate office on a daily basis. Work with local authorities on criminal cases that occurred on property. Multi Store experienced Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Monitored and reported suspicious activities to local authorities. Testified at judicial hearings and trials involving criminal acts committed against the company.
LOSS PREVENTION AGENT (PART TIME), 02/2004 - 03/2006 Six Flags, Corp. – Queensbury, NY, Protect the assets of the store and ensure the safety of employees. Apprehend and detour shoplifters. Utilized CCTV cameras for surveillance. Conducted floor surveillance. Conducted inventory audits. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Ensured all cash drops were counted and signed off at registers. Ensure all safety procedures were implemented in every department. Enforce all company policies and report any violations to management. Testified at judicial hearings and trials involving criminal acts committed against the company. Assist in internal theft cases as needed. Monitor EAS at entrances.
MUNICIPLE OFFICER I / PT TEMP, 04/2000 - 10/2000 Worlds Of Fun – Muskegon, MI, Issued parking citations and electronic tickets for violations of city laws. Removed disabled vehicles and obstructions from roadways. Evaluated complaint and emergency-request information to determine response requirements. Captured stray animals, provided housing and care of homeless animals and coordinated adoptions. Ensured public safety and upholding state and regional laws by working with local health departments, police and other law enforcement agencies. Clean kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities. Enforced all City Municipal Codes. Enforced all parking regulations. Conducted Street Sweeping Detail.
LOSS PREVENTION AGENT , 04/1999 - 04/2000 Big Kmart – City, STATE, Protect the assets of the store. Maintain a safe environment for associates and customers. Identify and maintain consent surveillance on shoplifters and make apprehension. Report Writing. Maintain a professional working relationship with local sheriff department. Inventory Control. Use CCTV equipment. Investigate accidents and maintain evidence and reports.
LT SECURITY SUPERVISOR, 03/1997 - 09/2006 Securitas Security Services USA – City, STATE, Supervised (7) security officers of there daily duties at one location. Observed and report all suspicious activities daily. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Detected suspicious activities and watched for criminal acts and rule infractions. Monitored and authorized entrance and departure of employees and visitors. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Monitored and reported suspicious activities to local authorities. Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Warned offenders about rule infractions and violations and verbally evicted violators from premises. Performed surveillance of suspects using binoculars, cameras and camcorders. Implemented corrective actions to staff for unacceptable behaviors and policy violations. Field Supervisor training was acquired over the years of employment.
SECURITY OFFICER, 02/1995 - 02/1997 Immediate Response Inc – City, STATE, Observed and report all suspicious activities daily. Detected suspicious activities and watched for criminal acts and rule infractions. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Monitored and reported suspicious activities to local authorities. Warned offenders about rule infractions and violations and verbally evicted violators from premises. Denied entrance to the building to unauthorized persons. Secured all doors in the office and main building after hours. Conducted foot patrols of premises. Responded to complaints from tenants and management. Towed illegally parked vehicles.
Education
GED: General, Expected in 2006 - Paramount Adult School - Paramount, CA GPA:
CERT:: Management Development Training, Expected in 2013 - Curacao - Los Angeles , CA GPA:
CERT:: Loss Prevention , Expected in 1999 - Loss Prevention Career Association Training Cert - Downey , CA GPA:
CERT:: Public Relations I, Expected in 1998 - - Downey, CA GPA:
CERT:: Handcuff/Search Techniques, Expected in 2013 - Los Angeles Police Department - Los Angeles, CA GPA:
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