LiveCareer-Resume

logistics team member resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Logistics specialist with 4 years experience. Extensive background in warehousing, unloading, merchandising, and customer service.

Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Customer-focused Retail Sales Associate with a solid understanding of the dynamics of the retail apparel and shoe industry.


Highly enthusiastic customer service professional with [number] years client interface experience.


Skill Highlights

Shipping and receiving Markdown/promotional procedures Safety-oriented Store maintenance ability Multi-tasker Inventory control familiarity Active listening skills Top sales performer Strong organizational skills Sharp problem solver Seasoned in conflict resolution Energetic work attitude

  • Sharp problem solver
  • Energetic work attitude
  • Large cash/check deposits expert
  • Markdown/promotional procedures
  • Inventory control familiarity
  • Telephone inquiries specialist
  • Customer service expert
  • Invoice processing
  • Telecommunication skills
  • Adaptive team player
  • Visual merchandising proficiency
  • Opening/closing procedures
Work Experience
Logistics Team Member, 05/2011 to 03/2013
Watts Water Technologies, Inc.Groveport, OH,

Maintained accurate stock records and schedules.Unloaded, picked, staged and loaded products for shipping.Resolved service issues in a timely manner, including coordinating and processing returns.Received incoming shipments and reviewed contents against purchase order for accuracy.

Order Puller, 2015 to Current
Bowlero CorpSarasota, FL,

Clean the warehouse and get the orders ready and staged them for shipment for UPS FedEx to box and packaged the products up

help skimp wrapped pallets for the truck carriers orders

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate

.Worked under strict deadlines and responded to service requests and emergency call-outs.

customer service representative , 06/2013 to 2014
Food CityTrenton, GA,

anManaged quality communication, customer support and product representation for each client.

Resolved product issues and shared benefits of new technology.

answered incoming calls Developed [number] new customer prospects or referrals.



Cashier, 06/2008 to 08/2010
Modern AnimalPasadena, TX,
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Excelled in exceeding daily credit card application goals.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
Host, 03/2005 to 06/2008
Carlie C's IgaFayetteville, NC,
Assisted co-workers.Assisted diners with seating as neededAttempted to limit problems and liability related to customers' excessive drinkingChecked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesChecked the quantity and quality of received productsCleaned bars, work areas, and tablesCleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
Bagger, 03/2004 to 03/2005
Food CityCalhoun, GA,
Greeted all customers.Handled products and equipment in accordance with safety and sanitation guidelines.Conducted price checks for cashiers and service clerks.Handled resets according to schedule, including deleted and new merchandise.Checked out customers and bagged items quickly.
Cashier, 06/2002 to 03/2004
Burger KingCity, STATE,
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.
Education and Training
High School Diploma: Hs Diploma, Expected in 2007 to North Cobb High - Atlanta, GA
GPA:

High School Diploma: 2007 North Cobb - Kennesaw, GA

Continuing education in [Subject]

assoicates: business adminstration, Expected in 2017 to WestWood - Atlanta, GA
GPA:

Coursework in Business Administration and Organizational Development

Coursework in Business, Marketing and Communications

Accomplishments
  • Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned
  • tasks, working overtime as needed
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts
  • Prepared pallets by following prescribed stacking arrangement and properly tagging
  • pallets.Assembled product containers and crates.Packed containers and re-pack damaged
  • Quality Communication
  • Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.
  • Computed Data Reports
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
Affiliations

Logistics Team

Customer Service Institute of America

Skills

Shipping, Cashier, Payments, Logistics, Liability, Seating, Credit, Credit Card, Customer Service, Receptionist, Retail Sales, Sales, Sales Goals, Satisfaction, Desserts, Increase, Sanitation, Associate, Energetic, Inventory, Inventory Control, Key Accounts, Maintenance, Merchandising, Multi-tasker, Organizational Skills, Problem Solver, Promotional, Self Motivated, Shipping And Receiving, Top Sales Strong public speaker

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Resume Overview

School Attended

  • North Cobb High
  • WestWood

Job Titles Held:

  • Logistics Team Member
  • Order Puller
  • customer service representative
  • Cashier
  • Host
  • Bagger
  • Cashier

Degrees

  • High School Diploma
  • assoicates

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