Logistics Team Member Resume Example
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LOGISTICS TEAM MEMBER
Summary
Organized, adaptable Customer Service Specialist with 17 years' experience in a variety of settings including
business to business sales and retail sales. Possess extensive experience resolving customer problems
and increasing customer satisfaction. Strengths include high productivity while working accurately and strong
communication skills.
Highlights
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Experience
Logistics Team MemberFeb 2012 to Current
Brakes Plus － Scottsdale , AZ
Brakes Plus － Scottsdale , AZ
- Help unload and stock products from shipments
- Perform daily audits of merchandise on the sales floor
- Follow thru with policies and procedures
- Greet and help customers as needed
- Cross trained in Pricing, mark up and mark down items
- Cross trained in Pfresh, unload and stock perishable items
- Cross trained in In-stocks; make sure the counts are correct for the product on hand
- Cross trained in Presentation, help set up and take down of new sales planners
- Cross trained as Cashier, ring out guest sales
- Cross trained in Backroom, put away and take out items from backroom Cross trained in Receiving , receive Direct Store Deliveries, Process Merchandise Initial Returns, process Environmental Sensitive Material, Create Purchase Orders for Vendors, Scan in Vendors, Receive and process packages from UPS/Fedx
- Cross train in ship from store , pick , process and pack customer orders to be shipped out via UPS
Store ManagerFeb 2010 to Feb 2012
Crane Co. － Fort Worth , TX
Crane Co. － Fort Worth , TX
- Provided Customer service, greet & help as required
- Answered multiple phone lines, performed register duties
- Received merchandise, sorted and put out on sales floor
- Created displays, stocked merchandise
- Create monthly work schedule, manage employees
- Sort, assign and then file paper work
Sales AssociateFeb 2009 to Feb 2010
Exova － Indianapolis , IN
Exova － Indianapolis , IN
- Provided Customer service, greet & help as required
- Answered multiple phone lines, performed register duties
- Received merchandise, sorted and put out on sales floor
- Created displays, stocked merchandise
Order EntryFeb 2007 to Feb 2009
Knoll － City , STATE
Knoll － City , STATE
- A global manufacturer of office furnishings dedicated to design excellence for home and workplace
- Order Entry- Government Orders
- Provided Customer Service, resolved problems efficiently and effectively
- Performed order entry for all government orders, one of the largest customers
- Entering a daily average of 30-40 sales orders quickly and accurately
- Clarified product and order information with dealers and/or clients.
- Served as back up in mailroom
Education
High School Diploma, General 2001Emmaus High School － City, State
Skills
Cashier,Customer Service,Order Entry, Pricing, Receiving, Sales
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Resume Overview
School Attended
- Emmaus High School
Job Titles Held:
- Logistics Team Member
- Store Manager
- Sales Associate
- Order Entry
Degrees
- High School Diploma , General 2001
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