logistics support specialist resume example with 10+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
I offer a combination of unique skills and competencies which I have developed through a lengthy and rewarding career. I have honed processing healthcare paperwork and preparing official documents skills while being proficient in customer care. In previous roles, I have contributed to organizational improvements, collaborative team efforts and attainment of key business targets. As my attached resume indicates, I offer the delegation, time-management and maintaining regulatory compliance capabilities that you require in a new employee. I am also open to constructive criticism because I feel it is important to learn from those around me. What my resume does not reveal is my professional character. In me, you will discover a reliable, flexible, detail-orientated, and extremely hard working associate - one who will serve as a model to encourage other staff members to demonstrate the same high standard of professionalism.
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Saic – Kirtland Air Force Base, NM,
Responsible for supporting KAG Logistic Operations by gathering, auditing and administering carrier pickup and delivery information, and any associated paperwork in order to accurately complete a required in-house and external system that is used to complete established financial settlement processes and procedures between KAG Logistics customers and carriers.
BEEN WORKING FROM HOME/REMOTE - OVER 2 YRS NOW
- Provided timely and accurate order delivery information to carriers.
- Monitored carrier compliance in submitting delivery paperwork within the required timetable. Determined if all information was filled out appropriately and accurately.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Trained new employees on procedures and policies to maximize team performance.
- Worked with supervisor to develop customer service improvement initiatives.
- Ensured deadlines were consistently met. This included month end close internal deadline and external month end deadlines, as established by our customers.
- Collected, analyzed and reported on data for use in operational planning.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Aultcare – City, STATE,
- Data entry/Processed new enrollment applications.
- Assembled member enrollment information packets.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Reviewed criteria for different aid programs to determine eligibility for various applicants.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Premiere Family Practice – City, STATE,
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, and tracked documentation.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Safeguarded medical records to maintain patient confidentiality.
- Compiled and coded patient data using standard classification systems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Processed patient payments and scanned identification and insurance cards.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Reviewed claims for coding accuracy.
- Completed and submitted appeals for denied claims.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Submitted and accurately processed insurance claims with related medical code verifications and assessments.
- Completed registrations for laboratory work, surgical procedures and radiology.
- Transcribed physicians' notes and entered data into electronic chart management software.
- President's List 2021-2022
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Resume Overview
School Attended
- Bryan University Online
- Akron University
- Jackson High School
Job Titles Held:
- Logistics Support Specialist
- Insurance Eligibility Representative
- Clerical Support
Degrees
- Associate of Science
- Some College (No Degree)
- High School Diploma
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