To obtain employment that will further my knowledge in the area of client retention and service. To work with the public on a daily basis to further improve my customer service skills.
Skills
Superior Client Service
Client Retention
Communication Skills
Hard Worker
Great Multitasking
Deadline Motivated
Attention to detail
Time management
Fast learner
Dedicated
Goal oriented
Team Motivation
Education and Training
South Mecklenburg High School CPCC Community College/ Purdue University, Expected in 2001 – –Associate of Arts:Food Safety & Environmental Hygene - GPA:GPA: 3.45
GPA: 3.45 Member of South Mecklenburg Lacrosse Team
Purdue University -2yr Degree -4.0
AIB -Lifetime Certification for pest management / Commercial application, Small Business application, Residential application
GreenPro Pest management application/ Environmentally safe application of Pest management
Working on college transfer to UNCC-Charlotte: Business Management & Mass Communication
Accomplishments
OSHA 10HR Construction Safety & Health
Certification # 001053946
CPR Certified
American Red Cross - 6Hr
Power Equipment Certification - Sunbelt Rental
AIB Lifetime Certification - American Institute of Baking/Pest Management, through Orkin Pest Control
Purdue University - 2yr Degree,
Food Safety & Environmental Hygene & Independent Pest management for Commercial and Residential property
Brazilian Jiu-jitsu 22yrs 2nd Degree Black Belt
Krav Maga 17yrs 1st Degree Black Belt - Still Training
Lifetime Member to FRONT SIGHT FIREARMS TRAINING INSTITUTE- where I have studied and learned/earned multiple Certifications for real life applications to Stress Management and quick thinking in hostile ENVIRONMENTS.
Experience
Fedex - Logistics Specialist/Sales associate/RSO Colorado Springs, CO, 01/2015 - Current
Sales to Military, CMPD, CMFD, EMT, Civilians
Assistant to retail manager
Logistics Coordinator
Customer service
Product reports,
New product data entry
Product Buyer
Monetary Duties including balancing safe and asset protection
Staff meetings with product overview
Staging and setting of floor product placement
RSO - Range Safety Officer
Norsk Hydro Asa - Retail Shift Lead/ Retail Floor Management Neuss, DE, 2014 - 2015
Sales to Military, CMPD, CMFD, EMT, Civilian
Floor Management
Assisting in the hiring/interview process
Assisting in PNL
Lost prevention
Logistics Coordinator
Customer service
Product reports,
New product data entry
Product Buyer
Monetary Duties including balancing safe and asset protection
Reading of blueprints for measurements/ Estimates of material
Scoped for damages
Used computer generated estimating program called Xactimate for materials needed/ also a programe used by insurance companies to compare and estimate cost of damages
Preformed emergency services for insurance companies and private contractors.
Premier Restorations INC - Project Manager City, STATE, 01/2001 - 01/2003
Scoped the damages, used drying fan and dehumidifiers.
Used computer generated estimating program called Xactimate.
Preformed emergency services for insurance companies and private contractors.
Skills
Book keeping
Budgeting
Carpentry
Communication Skills
Client/Customer service
Data entry
Emergency services/ Emergency Medicine application
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School Attended
South Mecklenburg High School CPCC Community College/ Purdue University
