Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Meticulous and resourceful logistics operations professional with experience excelling at prioritizing, multi-tasking and following through to achieve project goals. Adept in assessing operational capabilities, creating and implementing process improvements, training staff and streamlining overall operations for optimal business efficiency. Problem resolver and vendor relationship manager seeking to leverage background into a position with a progressive organization.

  • Warehousing and delivery
  • Tracking inventory levels and orders
  • Increasing efficiency and productivity
  • Operating forklifts
10/2011 to 07/2018 Logistics Specialist Baker Hughes Company | Other Oregon, OR,
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
  • Coordinated import and export operations, adhering to tight schedules and deadlines.
  • Teamed with freight forwarder to verify vendor booked correct time for shipments and vendors to receive updates on delayed or early bookings.
  • Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Automated office operations, managed client correspondence and supplied record tracking and data communication services.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
  • Processed sales orders and completed administrative tasks, including bookkeeping, purchasing, tracking and credit applications.
  • Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Scheduled shipments to customer warehouses via in-house tracking system.
  • Improved lines of communication between company and customers.
  • Kept deliveries on track and provided timely status updates.
  • Scheduled material deliveries, equipment repair and shipment transportation.
  • Organized and maintained order documentation.
  • Conducted inventory checks and resolved discrepancies.
06/2011 to 12/2011 Cook Bickford Senior Living | Raytown, MO,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Created approximately 10-15 orders simultaneously during busy periods.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
01/2005 to 06/2011 Repair Liaison/Sales Associate Brinks | Springfield Gardens, NY,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Offered product and service consultations and employed upselling techniques.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Reset store displays for special events and seasonal merchandise changes.
01/2004 to 01/2005 Messenger Silverleaf Resorts | City, STATE,

Answered incoming calls via an auto dialer.

Did data entry in the mail room.

Education and Training
Expected in | General Education TCC, Arlington, Tx, GPA:
Expected in 05/2004 High School Diploma | Arlington High School, Arlington, TX GPA:

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Resume Overview

School Attended

  • TCC
  • Arlington High School

Job Titles Held:

  • Logistics Specialist
  • Cook
  • Repair Liaison/Sales Associate
  • Messenger


  • Some College (No Degree)
  • High School Diploma

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