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Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner. Laser-focused Logistics Specialist focused on efficiency, bringing 3 years of achievement in developing, implementing and analyzing effective logistics operations for import/export. Highly knowledgeable in domestic and international regulations with a keen eye for troubleshooting. Seeking opportunities that emphasize blue-ribbon service and customer satisfaction. Well-organized warehouse team member offering 3 years' experience in logistics support and coordination. Capable of checking inventory, organizing deliveries and coordinating paperwork. Good communication, conflict management and prioritization skills. Focused on maximizing time and cost efficiency of goods used in logistics operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.
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- Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
- Teamed with freight forwarder to verify vendor booked correct time for shipments and vendors to receive updates on delayed or early bookings.
- Improved profits by [Number]% by streamlining shipping and delivery procedures.
- Monitored tariffs and customs regulations, reducing risk of delayed shipments.
- Automated office operations, managed client correspondence and supplied record tracking and data communication services.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Processed sales orders and completed administrative tasks, including bookkeeping, purchasing, tracking and credit applications.
- Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
- Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
- Strengthened integrity, developing organization systems for records, reports and agendas.
- Diminished project lags, ensuring over $[Number] in logistics, equipment and supply in place to meet demand.
- Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
- Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
- Worked with [Job title] to improve process integration and flow.
- Negotiated rates to cut costs and benefit corporate partnerships.
- Scheduled material deliveries, equipment repair and shipment transportation.
- Scheduled shipments to customer warehouses via in-house tracking system.
- Conducted inventory checks and resolved discrepancies.
- Responded to all inquiries from both external and internal customers, resulting in [Number]% decrease in calls to helpdesk.
- Coordinated with freight forwarders to expedite international shipments.
- Kept deliveries on track and provided timely status updates.
- Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
- Managed inbound and outbound delivery schedules for optimal flow of goods.
- Dispatched [Number] carriers per day.
- Improved lines of communication between company and customers.
- Established scopes of work, budgets and construction timelines to manage effective project planning.
- Hired and managed subcontractors for electrical and plumbing installations.
- Maintained site safety and aligned work with budget, schedule and applicable building codes.
- Eliminated project lags by organizing works-in-progress and delegating tasks.
- Reviewed engineering documentation to determine construction operations order.
- Visited job sites and reviewed renovation plans to ascertain aspects of projects.
- Managed projects for [Type] clients with budgets in excess of $[Amount] and supervised labor, equipment and materials.
- Saved money by minimizing waste and overseeing cost-effective supplier purchases.
- Resolved labor, design and tool issues during all phases of construction projects.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Managed quality control and maintained high level of customer satisfaction.
- Kept client satisfaction high by consulting closely at all stages and incorporating important feedback.
- Compiled current business intelligence data into reports and presentations.
- Avoided costly rework and codes issues through regular inspections of in-progress work and strong project planning abilities.
- Oversaw team of [Number] across multiple sites to complete [Number]+ projects per year.
- Maintained site safety and aligned work with budget, schedule and applicable building codes.
- Eliminated project lags by organizing works-in-progress and delegating tasks.
- Initiated process improvements, spearheading strategies to boost revenue by acquiring new residential customers, commercial clients and construction partners.
- Hired and managed subcontractors for electrical and plumbing installations.
- Established scopes of work, budgets and construction timelines to manage effective project planning.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Managed quality control and maintained high level of customer satisfaction.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Managed projects for [Type] clients with budgets in excess of $[Amount] and supervised labor, equipment and materials.
- Saved money by minimizing waste and overseeing cost-effective supplier purchases.
HARLAN COMMUNITY ACADAMEY - Chicago, IL,
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School Attended
- HARLAN COMMUNITY ACADAMEY
Job Titles Held:
- Logistics Specialist
- Contractor
- Contractor
Degrees
- High School Diploma
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