Efficiency-driven Logistics Specialist with 3-year track record in inter modal domestic and international transportation, import/export, warehousing and delivery. Critical thinker with analytical mind and unflagging focus on on-time service. Ready to develop optimized solutions to boost profits in fast-paced environment.
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.
- Logistics
- Dispatching
- Inventory
- Leadership
- Advertising and marketing
- Strategy implementation
- Grounds maintenance
- Stock management
- Data entry
Certificate of Merit. Arkansas House of Representatives. Award for outstanding service as a page.
Waitsfield, VT, 02/2017 - Current
- Keep track of all the inventory and stock, Send work orders to the shop, maintain equipment records and parts records.
- Coordinated dispatching of certain number of drivers to accomplish daily delivery requirements.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Completed morning logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Supervised and trained new staff in performing census.
- Chaired monthly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Built strong relationships with customers through positive attitude and attentive response.
- Investigated and resolved customer inquiries and complaints quickly.
Emporia, KS, 03/2018 - 12/2019
- Stock, count, and manage products.
- Fill produce, meat, and bakery with the best possible products we have.
- Maximized customer interactions by promptly identifying needs and wants.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Managed customer relations and customer service through daily communication and interaction.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Supported promotional plans by updating signage with price changes.
- Performed regular segment cycle counts and evening inventory audits to maintain accurate records.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Cleaned shelves and restocked with food and other merchandise when product was running low.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Pleasantly greeted customers and provided prompt and courteous service at all times.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Maintained safe, neat and clean working environment at all times.
- Developed team communications and information for meetings.
Lakewood, OH, 10/2018 - 01/2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Described and explained details about our company options to inform customers and guide purchasing decisions.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Investigated and resolved customer inquiries and complaints quickly.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Promoted available products and services to customers during service, account management and order calls.
- Responded to customer requests for products, services and company information.
- Maintained up-to-date knowledge of product and service changes.
City, STATE, 06/2018 - 10/2018
- Removed overgrowth, hazards and debris from common pathways to improve usability.
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Reviewed plans and designs to ensure all grounds work was performed to specifications.
- Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Basic Military Training.
Quarter Master school. (Advanced Individual Training.)
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Resume Overview
School Attended
- Cedarville High School
- Quarter Master (Advanced Individual Training)
Job Titles Held:
- Logistics Specialist
- Associate
- Team Member
- Roads and Grounds Crew
Degrees
- High school
- Logistics Specialist
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy