logistics specialist resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Proven skills in collaborating with vendors, end customers and team members to achieve targets. Adept at organizing workloads and validating supplies, working with vendors to resolve supply issues and providing technical support and problem-solving expertise to customers. Excellent multitasker and planner.

Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in organized recordkeeping and client relations.

Detail-oriented and organized Transportation Logistics Coordinator offers comprehensive background in transportation management. Expert in transportation operations, waste prevention and safety compliance.

  • Problem solving
  • Inspecting goods
  • Coordinating transportation
  • Warehousing and delivery
  • Operating forklifts
  • Tracking inventory levels and orders
  • Increasing efficiency and productivity
  • Safety practices
  • Team oversight
  • Documentation skills
  • SQL Server
  • Inventory counting
  • GOOD with Logistics software
  • Resolving problems
  • Inventory management
  • Vendor management
  • Map reading and navigation skills
  • Overhead crane operator training
  • Manufacturing and warehouse procedures
  • Results-driven
  • Motivated self-starter
  • Safe driver
  • Customer service-oriented
  • APICS Certified Supply Chain Professional
  • Superior negotiation skills
  • Materials accountability
  • Ground and air transportation
  • Employee development and management
  • Heavy industrial equipment
  • Rail transportation
  • CPR certified
  • Cost reduction
  • Over-the-road transportation
  • Inventory control procedures
07/2017 to Current
Logistics Specialist City Of Indianapolis And Marion County Indianapolis, IN,
  • Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
  • Exceeded specific team goals, partnering with staff to share and implement best practices.
  • Automated office operations, managed client correspondence and supplied record tracking and data communication services.
  • Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
  • Eliminated process discrepancies, directed budget and personnel by establishing supply/inventory control management functions.
  • Coordinated import and export operations and ensured adherence to schedules and deadlines.
  • Aided senior leadership with report generation to utilize process improvements.
  • Processed sales orders and completed administrative tasks, including bookkeeping, purchasing, tracking and credit applications.
  • Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
  • Organized and maintained order documentation.
  • Improved lines of communication between company and customers.
  • Managed inbound and outbound delivery schedules for optimal flow of goods.
  • Resolved customer concerns in a timely manner and worked to improve process integration and flow.
  • Coordinated with freight forwarders to expedite international shipments.
  • Scheduled shipments to customer warehouses via in-house tracking system.
  • Evaluated pricing proposals and negotiated optimal rates, schedules and terms.
  • Conducted inventory checks and resolved discrepancies.
  • Delivered top-quality technical support services to both military and civilian clients.
  • Mentored and developed supply team members to ensure regulatory compliance.
  • Implemented revisions to customer assistance materials to incorporate new directives.
  • Monitored trends with potential to affect supply accountability to identify and rectify performance factors.
  • Drove improvements in logistics operations and supply accountability by analyzing supply policies, strategies and processes to identify inefficiencies.
  • Oversaw contractual deliverables and closeouts.
  • Ensured completion of contract deliverables by signing off on existing agreements.
  • Streamlined and monitored HAZMAT program by monitoring inventory and ordering supplies.
  • Generated recommendations to enhance transportation system operations.
08/2015 to 01/2020
Ramp Agent Unifi Hilton Head Island, SC,
  • Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
  • Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
  • Collected, sorted and checked baggage tags against flight lists.
  • Immediately responded to guest concerns and requests and quickly handled all issues.
  • Posted and maintained all public signage for hotel.
  • Transferred suitcases, bags, and other items from cars, limos and other vehicles and main lobby to and from guest rooms.
  • Explained operational hotel room features to guests including how TV remote, heating/cooling, WiFi access and locks worked.
  • Discussed guest issues with front desk manager to devise speedy resolutions.
  • Escorted travelers to and from guest rooms and assisted with luggage.
  • Greeted visitors pleasantly upon arrival at hotel and offered immediate assistance.
  • Delivered various items including newspapers, mail, faxes, messages, and check-out invoices to guest rooms.
  • Offered guests details regarding hotel's amenities, local arts, and culture, nightlife, dining options, attractions and museums.
  • Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability.
  • Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
  • Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Balanced all rebates and other miscellaneous charges.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Ensured that guest complaints were handled in the most effective manner possible and that complimentary services were offered for hardship cases.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Followed company regulations and rules promoting safe environment for both travelers and employees.
  • Referred guests to local restaurants and recommended attractions in area.
  • Managed employees by checking proper uniform attire and utilization of safety equipment including vests and earplugs.
  • Fostered strong working relationships with all hotel departments.
  • Greeted and registered guests and issued room keys.
  • Provided end-of-month audits of the resort to upper management as required.
  • Held employees responsible for fulfilling required duties and tasks during designated shifts.
  • Enforced lost and found procedures whenever missing items were located.
  • Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
  • Connected electrical power units and service hoses to aircraft.
02/2015 to 09/2015
Security Officer Management & Training Corporation Joliet, IL,
  • Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
  • Operated and maintained x-ray and metal detection devices at building checkpoints.
  • Used x-ray scanners to check items for signs of unauthorized materials.
  • Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage.
  • Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
  • Inspected parking lot to verify vehicles were properly parked and displayed parking permits.
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
  • Worked with local and federal law enforcement agents to coordinate apprehensions.
  • Investigated suspected incidents of external fraud, employee theft and embezzlement.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
  • Maintained safety by quickly responding to alarms and investigating disturbances.
  • Screened guests entering premises using X-ray machines.
  • Checked passes and credentials of persons seeking to enter property and issued passes for guests.
  • Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement.
  • Oversaw premises to identify safety risks and ensure employee and visitor safety.
  • Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
11/2014 to 02/2015
Warehouse Associate John Crane Inc Longview, TX,
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Counted and stocked merchandise as specified by inventory control log.
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
  • Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Inspected and moved products to designated areas in warehouse.
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Scanned container labels to verify contents and determine target destination using RF scanners.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Monitored work areas for cleanliness and obstacles, moving cartons and boxes to keep all aisles free of clutter for ease of movement.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Recognized and reported defective material and equipment.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Accurately recorded inventory levels to support completion of order requests and audits.
  • Received, stored, and shipped goods and materials.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
Education and Training
Expected in 06/2010
Bachelor of Arts: Business Management
Expected in

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Resume Overview

School Attended


Job Titles Held:

  • Logistics Specialist
  • Ramp Agent
  • Security Officer
  • Warehouse Associate


  • Bachelor of Arts
  • Some College (No Degree)

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