Logistics Project Coordinator Resume Example
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LOGISTICS PROJECT COORDINATOR
Professional Summary
Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
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Work History
Logistics Project Coordinator, 02/2017 to 02/2019
Mercedes Benz – Birmingham , AL
Mercedes Benz – Birmingham , AL
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
- Implemented [Type] strategies to improve processes, systems and behavior.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Monitored and reported on transportation costs and ensured shipping documents were properly filed.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Coordinated with [Type] team in developing project plans for prioritized initiatives.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Evaluated quality problems and performed [Action] to identify and resolve issues.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Conducted training and change management processes to improve operations.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Developed team communications and information for [Type] meetings.
- Investigated and resolved customer complaints to foster satisfaction.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Developed, updated and maintained database of existing and potential customers in [Software].
- Determined and recommendedmethods to address improvement opportunities.
- Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Developed standard operating procedures and document workflows for current and future process steps.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
- Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems.
- Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
Logistics Supervisor, 01/2015 to 01/2017
Basf – Nc , NC
Basf – Nc , NC
- Trained, scheduled and evaluated [Number] employees.
- Made sure to process orders by due date and ensured on-time delivery to customers.
- Created policies based on performance data analysis to reduce costs and maintain efficiency.
- Led and trained [Number] employees in [Year].
- Ensured effective and timely implementation of all operational goals.
- Assisted auditors of vendor invoices and month-end finance accruals.
- Worked with vendors to schedule more than [Number] daily pickups and [Number] weekly deliveries.
- Conducted research to address shipping errors and packaging mistakes.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Implemented [Type] strategies to improve processes, systems and behavior.
- Monitored and reported on transportation costs and ensured shipping documents were properly filed.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Logistics Business Analyst, 01/2009 to 01/2015
Calibre Systems – Rockville , MD
Calibre Systems – Rockville , MD
- Coordinated with [Type] team in developing project plans for prioritized initiatives.
- Developed and executed plans to monitor standard process adherence.
- Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
- Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems.
- Developed standard operating procedures and document workflows for current and future process steps.
- Investigated and resolved customer complaints to foster satisfaction.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
- Provided observations, took measurements and performed tests at various stages according to quality control plan.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Adhered to established policies, procedures and compliance for satisfactory audit rating.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
- Developed, updated and maintained database of existing and potential customers in [Software].
- Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Conducted training and change management processes to improve operations.
- Determined and recommended methods to address improvement opportunities.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Evaluated quality problems and performed [Action] to identify and resolve issues.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
- Improved quality processes for increased efficiency and effectiveness.
Lead Shipping Clerk, 01/2010 to 02/2013
Res-Care, Inc. – Dunlap , IL
Res-Care, Inc. – Dunlap , IL
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Maintained effective and on-schedule delivery of [Type] and [Type] packages, identifying and selecting optimal shipping methods to meet targets.
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Compiled and maintained important records such as [Type], [Type] and [Type] data using [Software].
Education
Associate of Science: Business AdministrationDavenport - City
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
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Resume Strength
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- Measurable results
- Strong summary
Resume Overview
School Attended
- Davenport
Job Titles Held:
- Logistics Project Coordinator
- Logistics Supervisor
- Logistics Business Analyst
- Lead Shipping Clerk
Degrees
- Associate of Science : Business Administration
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