LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Logistics
  • Inventory Management Procedures
  • MS Office Proficiency
  • Scheduling
  • Data Entry
  • Continuous improvement
  • Issue resolution
  • Documentation
  • Logistics management
  • Data collection
  • Data analysis
  • Compliance
  • Project management
  • Transition installation
  • Database management
Work History
02/2017 to 02/2019 Logistics Project Coordinator Mercedes Benz | Birmingham, AL,
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Implemented [Type] strategies to improve processes, systems and behavior.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Monitored and reported on transportation costs and ensured shipping documents were properly filed.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Coordinated with [Type] team in developing project plans for prioritized initiatives.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Evaluated quality problems and performed [Action] to identify and resolve issues.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Conducted training and change management processes to improve operations.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Developed team communications and information for [Type] meetings.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Developed, updated and maintained database of existing and potential customers in [Software].
  • Determined and recommended methods to address improvement opportunities.
  • Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
  • Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
  • Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
  • Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems.
  • Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
01/2015 to 01/2017 Logistics Supervisor Basf | Nc, NC,
  • Trained, scheduled and evaluated [Number] employees.
  • Made sure to process orders by due date and ensured on-time delivery to customers.
  • Created policies based on performance data analysis to reduce costs and maintain efficiency.
  • Led and trained [Number] employees in [Year].
  • Ensured effective and timely implementation of all operational goals.
  • Assisted auditors of vendor invoices and month-end finance accruals.
  • Worked with vendors to schedule more than [Number] daily pickups and [Number] weekly deliveries.
  • Conducted research to address shipping errors and packaging mistakes.
  • Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
  • Implemented [Type] strategies to improve processes, systems and behavior.
  • Monitored and reported on transportation costs and ensured shipping documents were properly filed.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
01/2009 to 01/2015 Logistics Business Analyst Calibre Systems | Rockville, MD,
  • Coordinated with [Type] team in developing project plans for prioritized initiatives.
  • Developed and executed plans to monitor standard process adherence.
  • Liaised with [Job title] to organize and perform [Timeframe] quality standard training for new and existing staff.
  • Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
  • Developed, updated and maintained database of existing and potential customers in [Software].
  • Led [Type] team in delivery of [Type] project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Conducted training and change management processes to improve operations.
  • Determined and recommended methods to address improvement opportunities.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Evaluated quality problems and performed [Action] to identify and resolve issues.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Worked with [Job title] to resolve [Type] problems, improve operations and provide exceptional customer service.
  • Improved quality processes for increased efficiency and effectiveness.
01/2010 to 02/2013 Lead Shipping Clerk Res-Care, Inc. | Dunlap, IL,
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Maintained effective and on-schedule delivery of [Type] and [Type] packages, identifying and selecting optimal shipping methods to meet targets.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Compiled and maintained important records such as [Type], [Type] and [Type] data using [Software].
Education
Expected in Associate of Science | Business Administration Davenport, Dearborn, MI, GPA:
Accomplishments
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].

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resume Strength

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Resume Overview

School Attended

  • Davenport

Job Titles Held:

  • Logistics Project Coordinator
  • Logistics Supervisor
  • Logistics Business Analyst
  • Lead Shipping Clerk

Degrees

  • Associate of Science

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