logistics coordinator otr driver resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Well-qualified professional proficient in handling complex company issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to company policy and procedures, business goals and management satisfaction. Skilled in coordinating documentation, handling payments and any clerical duties . Proficient in Microsoft word, excel, access, and PowerPoint .

  • Complex Problem-Solving
  • Operational Procedures
  • Operational Standards
  • Facility Management
  • Strength Development
  • Staffing Requirements
  • Meeting Planning
  • Electronic Charting
  • Creative Thinking
  • Fine Motor Skills
  • Federal Statutes
  • Educational Support
  • Customer Satisfaction
  • Workload Delegation
  • Large Caseloads
  • Safety Protocols
  • Computerized Maintenance Management Systems
  • Executive Management
  • Problem Resolution
  • Formatting Understanding
  • Company Guidelines
  • Staging Understanding
  • Corrective Actions
  • Invoice Statements
  • Personnel Files
  • Standards Administration
  • Learning Strategies
Work History
05/2020 to Current
Logistics Coordinator/ OTR Driver Hcr Manorcare Inc. Fairlawn, OH,
  • Customized standard plans to meet individual abilities and needs.
  • Prioritized opportunities for performance improvement.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Directed dispatching, routing and tracking of 10-25 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Sent out company drivers to coordinated jobs based on locations, needs and worker availability.
  • Evaluated and adjusted over 30 routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Trained several new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 20%.
  • Increased area coverage by 10% through effective scheduling and detailed location monitoring.
  • Went several years without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Responded to several daily caller requests with information about assistance and timeframes.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
  • Ordered supplies and allocated resources to personnel based on need.
  • Assessed regulatory and operational risks for escalation to management.
11/2019 to 05/2020
Driver Discovery Life Sciences Huntsville, AL,
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Obtained customer signatures to complete and process paperwork.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Verified daily deliveries against shipping instructions before delivering to customers.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
07/2014 to 05/2019
Facilities Operations Coordinator First Presbyterian Church Of North Palm Beach City, STATE,
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
  • Managed minor appliance issues and scheduled repairs.
  • Prepared action plans to establish procedures for various emergency situations.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Maintained cleanliness and organization of all workspace, working closely with employees to systemize tasks.
  • Delegated multiple daily tasks to employees, streamlining daily progress and efficiency.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Scheduled employees for multiple shifts, taking into account customer traffic and employee strengths.
  • Supervised several employees on multiple shift, overseeing efficiency of all coordinated efforts.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Eased team transitions and new employee orientation through effective training and development.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
  • Interacted well with management and customers to build connections and nurture relationships.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Managed daily operations of educational and religious organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
  • Supervised and assisted in daily operations of multi-million dollar religious and educational organization.
  • Managed, trained and motivated other employees and drivers to continuously improve knowledge and abilities in service field.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
Expected in 07/2001 to to
High School Diploma : All Subjects
Palm Beach Gardens High School - Palm Beach Gardens, FL
Native or Bilingual

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Resume Overview

School Attended

  • Palm Beach Gardens High School

Job Titles Held:

  • Logistics Coordinator/ OTR Driver
  • Driver
  • Facilities Operations Coordinator


  • High School Diploma

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