Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Logistics Coordinator with over 4 years of experience in 3PL, DropShip, Inbound and Outbound loads, LTL and FTL. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Experienced customer service professional bringing 4 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about DOT regulations and standards.
Skills

Scheduling

  • Logistics
  • Spreadsheet tracking
  • Shipping Documentation
  • Deadline and scheduling management
  • Customer service skills
  • Vendor relationship management
  • Problem resolution
  • Project organization
  • Process improvement
  • Relationship development
  • MS Office
  • Google Docs, Sheets, Drive, Meets, Hangouts expertise
  • Company procedure adherence
Education
Aviation Institute of Maintenance Las Vegas, NV, Expected in 04/2020 Certification : Aviation Maintenance - GPA :
University of Nevada - Las Vegas Las Vegas, NV Expected in Non-Degree : - GPA :
Bishop Gorman High School Las Vegas, NV, Expected in 05/2004 Diploma : - GPA :
Work History
Medpro Disposal - Logistics Coordinator / Final Mile
Naperville, IL, 09/2018 - Current

Formed strategic partnerships, established metrics and participated in complex negotiations.

  • Increased customer satisfaction by resolving Service issues.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
  • Tracked orders and notified customers of status or potential delays.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Developed and deployed strategies to save Jessicae and expenses associated with goods movements.
  • Handled high-volume paperwork and collaborated with Type department to resolve invoicing and shipping problems.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Reported customer feedback to management, including any signs of customer dissatisfaction.
  • Determined most effective mode and routing of materials to customer locations and company facilities.
  • Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines.
  • Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
Get Fresh Sales Inc. - Receiving Clerk / Purchasing Assistant
City, STATE, 09/2014 - 04/2018
  • Recorded regular progress and issues with products.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Regularly reviewed invoices and double-checked orders.
  • Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
  • Conducted Jessicaeframe counts and Jessicaeframe audits of inventories to identify and resolve discrepancies in records.
  • Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
  • Maintained accurate records in Company Database including materials weights, bill amounts and identified variances.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Custom Building Products Inc. - Logistics Coordinator / Accounts Payable
City, STATE, 01/2014 - 09/2014
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Worked with vendors to schedule more than Number daily pickups and Number weekly deliveries.
  • Reported customer feedback to management, including any signs of customer dissatisfaction.
  • Produced weekly status reports detailing logistic operations and problems.
  • Organized purchase and delivery of materials needed for various contracts.
  • Generated all documentation and information required for customer shipments.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
On Demand Sedan & Limousine - Operations Assistant / Dispatcher
City, STATE, 08/2012 - 11/2013
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Maintained excellent attendance record, consistently arriving to work on Jessicae.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with Type customers to understand needs and provide Type service.
  • Handled Number calls per Jessicaeframe to address customer inquiries and concerns.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

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Resume Overview

School Attended

  • Aviation Institute of Maintenance
  • University of Nevada - Las Vegas
  • Bishop Gorman High School

Job Titles Held:

  • Logistics Coordinator / Final Mile
  • Receiving Clerk / Purchasing Assistant
  • Logistics Coordinator / Accounts Payable
  • Operations Assistant / Dispatcher

Degrees

  • Certification
  • Non-Degree
  • Diploma

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