Well-qualified Coordinator proficient in handling customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals. Skilled in coordinating documentation and payments. Dedicated to reducing time and cost requirements for goods needed by logistics operations. Successful at developing productive relationships with suppliers, customers and colleagues. Excellent report writing, records management and compliance skills. Systematic offering 10 plus years' experience in managing shipment, and receipt of business supplies. Excellent abilities in controlling and auditing inventory to maintain accuracy and minimize losses. Seek dynamic, challenging role with room for advancement. . Offering excellent communication and good judgment. Skills with over 10 years of successful experience in management and operations. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in management and operations backed by training in Business Management. Hardworking and job seeker with strong organizational skills eager to secure position in the Home Improvement field with a reputation for resolving problems and improving customer satisfaction. To seek and maintain a full time position that offers a professional utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated industrial professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic Logistic Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task and training in skills necessary for the position. Motivated to learn, grow and excel in company. Organized and dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced customer service professional bringing 10 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about regulations and standards.
- Inventory Management Procedures
- Scheduling
- Operational Efficiency
- Logistics
- Accounting Principles Knowledge
- Deadline and scheduling management
- Company procedure adherence
- Shipping Documentation
- Spreadsheet tracking
- Supply system accounting
- Equipment redistribution
- Training expertise
- Document preparation
- Vendor relationship management
- Customer service skills
- Warehouse asset oversight
- Leadership
- Conflict Resolution
- Written Communication
- MS Office
- Attention to Detail
Perrysburg, OH, 04/2012 - 04/2020
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked flexible hours; night, weekend, and holiday shifts.
- Drove operational improvements which resulted in savings and improved profit margins.
- Maintained excellent attendance record, consistently arriving to work on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Supervised work of contracted employees to keep on task for timely completion.
- Worked closely with upper management to maintain optimum levels of communication to effectively and efficiently complete projects.
- Led projects and analyzed data to identify opportunities for improvement.
- Served customers and followed outlined steps of service.
- Monitored company inventory to keep stock levels and databases updated.
Macon, GA, 04/2002 - 04/2012
- Developed processes to save on costs and prevent losses.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Traveled to over 6 locations per week to manage each store and perform reviews of individual managers and employees.
- Hired and trained 10-20 new employees in per year.
- Devised processes to boost long-term business success and increase profit levels.
- Suggested corrective services to handle customer complaints.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Collaborated with assistant managers to open and close office, handle large transactions and manage inventory.
- Trained new employees on proper protocols and customer service standards.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in service field.
- Implemented periodic programs and used 0nsite training to promote memorable, consistent and positive guest experiences.
- Delegated daily supervisory tasks to employees, streamlining daily progress and efficiency.
- Managed daily operations of staff organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Cultivated and strengthened lasting client relationships using communication and service skills.
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
- Built loyal account base and long-term business relationships with all accounts.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Developed and rolled out new policies designed to bolster productivity and reduce overall operation costs.
- Teamed with upper management department to create organization's mission and vision statements.
- Eased team transitions and new employee orientation through effective training and development.
- Assisted in recruiting, hiring and training of team members.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Madison, WI, 02/1987 - 02/2002
- Developed processes to save on costs and prevent losses.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Traveled to over 4 locations per week to manage each store and perform reviews of individual managers and employees.
- Hired and trained 5 new employees in per year.
- Devised processes to boost long-term business success and increase profit levels.
- Suggested corrective services to handle customer complaints.
- Helped plan marketing strategies.
- Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Supervised daily operations of multi-million dollar Office Building operation.
- Collaborated with assistant managers to open and close tennant office, handle large transactions and manage inventory.
- Trained new employees on proper protocols and customer service standards.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Managed, trained and motivated personnel to continuously improve knowledge and abilities in service field.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Raised property accuracy and accountability by creating new automated tracking method.
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
- Communicated with staff, patients and healthcare providers to encourage highest quality of service.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
- Teamed with [Type] department to create organization's mission and vision statements.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Eased team transitions and new employee orientation through effective training and development.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Assisted in recruiting, hiring and training of team members.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Upheld great standards of leadership for employees, consistently leading by example for best-in-class group work.
- Trained and guided team members to maintain high productivity and performance metrics.
- Promoted positive customer experience through day-to-day supervision and management of office facility.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
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School Attended
- Wharton County Jr College
- Garwood High School
- St Mary's Elementary
Job Titles Held:
- Logistics Coordinator
- Area Operations Manager
- Area Operations Manager
Degrees
- Associate of Arts
- High School Diploma
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