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logistics coordinator resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic team player with over eight years of experience in the world of Small Business. Experienced in human resources, entry level accounting, vendor relations, and operations. Reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements with strengths in interpersonal and clerical skills. Recognized consistently for performance excellence and contributions to company success. Eager to learn, grow, and excel.

Skills
  • QuickBooks
  • Payroll
  • File and records management
  • Scheduling
  • Money handling abilities
  • Mail handling
  • Adaptable and eager to learn
  • Account Reconciliation
  • MS Office
  • Staff management
  • Professional verbal and written communication
  • Shipping procedures understanding
  • Creative problem solving
  • Team player
Education
Austin Community College Austin, TX, Expected in Accounting Clerk Certification : Attended 2010-2011 - GPA :
DeVry University Austin, TX, Expected in Bachelor Degree - Technical Business Management : Graduated 2015 - GPA :

Concentration in Small Business & Entrepreneurship

Accomplishments
  • Accounting Technician Marketable Skills Award
  • Accounting Clerk Certification
  • Managed the #1 The UPS Store in the TX141 regional area. Store grew to achieved Platinum status (reached 1 million in sales) in 2018.
  • Successfully managed logistics for convention clients during 2016 NFL Super Bowl at Westin Galleria & Westin Oaks Hotel.
Work History
Navarro Research And Engineering, Inc. - Business Manager
Amarillo, TX, 08/2017 - Current

Accounting/Bookkeeping Duties:

  • Tracked and recorded expenses and accurately reconciled bank and credit card accounts to maintain current financial records.
  • Prepared monthly Profit & Loss reports to assist business leaders with key decision making and strategic operational & financial planning.
  • Oversaw in-store customer house accounts and assisted with invoice management.
  • Worked directly with company's accountant for tax matters.

Human Resources/Hiring Duties:

  • Created and posted job listings, scheduled and conducted interviews, and reviewed resume and application information.
  • Accurately calculated deductions and processed bi-weekly payroll for 30-40 employees. Including tracking pay increases and employee benefits.
  • Managed employee benefits, including vacation hours, dental, vision, and health insurance incentives.
  • Record management for all employees. Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.

Training Duties:

  • Assisted in training for COT(new management) and ISE(new franchisee) enrollees for MacSoup and the TX141 regional area. This required attending a 3 day certification course through The UPS Store HQ in Atlanta.
  • Managed The UPS Store Learning Center to make sure all store's were compliant and staff were up to date on all required training.
  • Oversaw all required training and on-boarding procedures for new hires.

Additional Duties:

  • Managed Vendor accounts and assisted in all store's orders.
  • Successfully managed and completed The UPS Store CARE Audits for all stores.
  • Submitted monthly Royalty Reports to The UPS Store Corporate for all stores.
  • Assisted ownership with day to day emails and correspondence regarding MacSoup LLC.
Dsw (Designer Brands Inc.) - Logistics Coordinating Manager
Syosset, NY, 10/2015 - 08/2017
  • Managed Business Center for Westin Galleria & Westin Oaks Hotel in Houston, TX.
  • Liaised between Hotel Event Managers and Convention clients and their attendees to facilitate incoming and outgoing shipping needs.
  • Maintained excellent working relationships with Hotel head of departments and attended weekly meetings, detailing logistic operations, client expectations, and address any potential problems.
  • Managed loading, unloading, movement and sorting of all shipments to keep deliveries to appropriate convention floors on schedule.
  • Processed and logged all hotel guest's parcels into database, safely stored, and promptly delivered upon guest's request.
  • Verified accurate account invoicing through collaboration with accounting department.
Consolidated Supply Co. - Store Manager
Twin Falls, ID, 03/2013 - 10/2015
  • Created work schedules according to sales volume and number of employees. Guided operations and secured adequate staffing coverage for peak seasons.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Increased efficiency and team productivity by promoting adherence to operational best practices and boosting morale by implementing team building exercises and friendly work place competitions.
The Kemtah Group - Hiring Manager
Oakland, CA, 12/2013 - 10/2015
  • Created job listings, scheduled interviews, and determined job seeker qualifications by reviewing and evaluating resume and application information.
  • Acted as staff member advocate, encouraging and supporting associates and store managers to identify and resolve conflicts.
  • Worked closely with ownership in all hiring, on-boarding, training, employee evaluations, disciplinary actions, and terminations.
MacSoup, LLC Dba The UPS Store - Associate
City, STATE, 11/2012 - 12/2013
  • Maximized customer interactions by promptly identifying needs in all profit centers: Shipping, Packing, Printing, Notarizing, Mailboxes, and all Small Business needs.
  • Cultivated customer loyalty, promoted repeat customers and improved sales while maintaining high-quality world-class service.
  • Skilled in using required programs including CMS for creating shipments, MBM for managing mailboxes, UPM for checking parcels in and out, and POS for processing sales.
  • Led and assisted in Audit of over 400+ Mailboxes.

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Resume Overview

School Attended

  • Austin Community College
  • DeVry University

Job Titles Held:

  • Business Manager
  • Logistics Coordinating Manager
  • Store Manager
  • Hiring Manager
  • Associate

Degrees

  • Accounting Clerk Certification
  • Bachelor Degree - Technical Business Management

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