logistics coordinator resume example with 6 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
New graduate with degree in communication, excited to launch career as communication assistant. Able at prioritizing consumers needs in in expanding online presence through personalized interactions with followers by engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns.
Skills
Sale expertise
Wine service
Public safety
Regulatory compliance
Coaching and mentoring
Product knowledge
Trend assessment
Customer relations
Work History
Logistics Coordinator, 04/2021 - Current The Mcpherson Companies, Inc. – Harvey, LA,
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Awarded [Award] for effectively forecasting trends, conducting performance evaluations and reporting data to management.
Boosted sales by [Number]%, territory by [Number]% and market share by [Number]% during [Timeframe] using cross-selling techniques.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Efficiently resolved sales, service and account issues to maximize customer satisfaction.
Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
Decreased process lags and managed [Number] national account representatives spanning [Number] states.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Brought about industry-leading [Result] by applying strategic industry knowledge and leadership skills.
Provided analytical rationale to identify, develop and implement activities within allocated account base.
Supported senior management in increasing website traffic, resulting in [Number] unique monthly visitors.
Created representative and customer sales reports and recommended initiatives for marketing and promotional programs.
Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.
Increased market penetration by growing brand awareness.
Earned top spot out of [Number] employees across [Location] for outstanding [Type] and [Type] contributions.
Professionally handled all complex problems using [Technique] to positively impact sales and business direction.
Opened new national account customers across [Number] markets and increased product sales to over $[Number].
Complied with policies and quality standards to maintain consistency in quality of services.
Operated within budgetary constraints, participated in development of annual budget forecasts, and reconciled operating budget.
Brought lapsed accounts back to active status and providing additional revenue.
Provided product demonstrations to share features, answer questions and overcome concerns.
Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Forecasted sales of $[Amount] and set successful policies to achieve sales objectives and related metrics within timeframe.
Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
Performed all projects under-budget and on-time, maximizing efficiencies of print campaigns.
Tracked sales data to assess trends and make proactive strategy changes.
Managed and motivated sales team to increase revenue [Number]% in [Timeframe].
Gained [Number] new customers and delivered $[Number] in account revenue by overseeing new account sales.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Managed rollout of all new product lines and program updates.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Improved bottom-line profits by creating new product penetration and retail market opportunities.
Identified profitable business leads and built pipeline of prospective customers.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Logistics Account Executive , 08/2020 - Current Alliance Shippers, Inc. – Orland Park, IL,
Automated contact management system, resulting in better client organization and goal alignment.
Brought in new customers and retained base through proactive management of individual needs and development of robust [Type] solutions.
Boosted brand awareness, implemented promotional campaigns and employed sales tactics for [Product or Service].
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Initiated effective sales techniques and drove product sales to over $[Amount].
Developed and maintained [Number] customer relationships to increase sales by [Number]%.
Exceeded established sales goals and increased client retention by [Number]%.
Branded products through effective salesmanship and maintained long-term relationships with clients.
Increased profits by [Number]% through generating and maintaining relationships with [Number] accounts and effectively selling new products.
Developed new business by networking with prospects and valuable customers at [Type] and [Type] events.
Expanded YOY revenue by $[Number] since [Timeframe], resulting in [Number]% increase.
Coordinated trade shows and created marketing collateral to reach greater potential customers.
Implemented marketing and sales campaigns to effectively brand [Product or Service].
Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Researched potential clients and markets to prepare for appointments.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Cold-called leads and closed [Number] sales over [Timeframe].
Updated sales strategies and marketing channels to increase overall profitability by [Number]%.
Used consultative sales approach to understand and meet customer needs.
Upsold and closed customer sales by driving product benefits around client needs and increased revenue from $[Number] to $[Number] in [Timeframe].
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Monitored weekly sales to write reports for senior leadership and streamline operational processes.
Contacted customers to follow up on purchases and suggest additional purchase options.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Managed all sales plan activities, including [Task] and [Task], resulting in [Result].
Established usage contracts for [Type] commissioned projects.
Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
Maximized business potential by providing excellent customer service and ensuring [Number]% client retention.
Contacted customers and prospects to generate new business for [Type] projects to achieve company goals.
Expanded book of business by [Number]% over previous year by [Action] and [Action].
Leveraged proven sales methods to increase revenue by [Number]% and surpass sales objectives by [Number]%.
Closed over $[Amount] in sales each [Timeframe], including preparing contracts and processing order forms.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Performed cold-calling and follow-ups with leads to secure new revenue.
Managed [Product] inventory to optimize sales pitches and closed over [Number] sales within [Timeframe].
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Proactively managed client correspondence and recorded all tracking and communications.
Achieved and sustained consistent revenue streams with $[Amount]+ book of business by regularly servicing accounts and connecting with customers to promote new products.
Used [Software] to maintain company database with essential account and sales information.
Serviced existing accounts on regular basis to maximize revenue.
Achieved [Timeframe] sales goals by promoting [Product or Service] and enrolling clients by explaining programs and services to interested individuals.
Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings [Number]%.
Planned over [Number] annual [Type] events to strengthen brand initiatives and maximize outreach.
Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
Prepared and demonstrated [Product or Service] features and benefits to address specific customer wants and needs.
Consistently exceeded new sales growth quotas for [Product or Service].
Conferred with existing and potential customers to assess requirements and propose optimal solutions.
Exceeded sales goals by [Number]% to increase revenue and facilitate selling of [Product or Service].
Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
Contributed to company jump from [Type] to [Type] ranking across [Location] by proactively [Action].
Grew business sales by [Number]% through effective cross-selling, exceptional customer service and cold calling.
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Consulted with [Type] specialists to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Drove new business by acquiring new clients and expanding new and existing relationships.
Performed timely and cost-effective project management through [Task] and [Task].
Networked at events and by phone to expand business profits and revenues.
Achieved sales goals of $[Amount] and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Demonstrated products and specific features at customer locations and special events.
Set up appointments with potential and current customers to promote new products and services.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Resolved all issues efficiently and enhanced customer satisfaction ratings from [Number]% to [Number]% in [Timeframe].
Wine Server, 05/2015 - Current Chandler Hill Vineyards – City, STATE,
Communicated operational issues and changes to supervisor on regular basis.
Prepared and maintained inventory records.
Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
Trained incoming staff regarding restaurant's practices, culture and procedures.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
Listened to, understood and clarified guest concerns and issues.
Managed food resources, memorized orders and wrote patron’s food orders on slips in [Number]-seat restaurant.
Traveled for category competitive shopping, market trips and vendor meetings.
Oversaw [Number]% decrease in customer complaints.
Checked identification to enforce age requirement for alcoholic beverages.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
Processed credit cards, checks, gift cards and coupons.
Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into the register.
Unloaded trailers, received merchandise, verified orders and broke down produce loads.
[Number] years retail experience.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Successfully assisted approximately [Number] to [Number] guests each shift.
Conducted [Timeframe] inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, which provided [Numbe]% improvement over prior onboarding process.
Poured and prepared mixed drinks for over [Number] customers daily and created new libations that drew in clientele.
Enhanced sales by promoting [Type] products and assisting with creative menu selections.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
Decreased waste by [Number]% through creating and following strict recipes and measurements for drinks.
Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
Enhanced business productivity by training [Number] team members and [Number] servers on best practices and protocols.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science: Communications, Expected in 05/2020 - University of Missouri - Columbia - , GPA: Status -
Associate of Arts: Business, Expected in 05/2018 - St Charles Community College - City Of Saint Peters, MO, GPA: Status -
High School Diploma: , Expected in 05/2018 - Francis Howell High School - Saint Charles, MO GPA: Status -
Accomplishments
"All Conference All Academic ” in 2014. 2015, 2016
"All Conference Letterman" 2013, 2014, 2015, 2016
Francis Howell Swimming & Diving Record Holder 2013
Awarded Employee of the Month for delivering outstanding administrative support.
Student Mentor Volunteered as temporary student counselor to help resolve student personal issues.
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