logistics assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable Logistics Assistant offering 1+ years of progressive experience in tool industry. Proficient in checking and correcting documents, producing reports and managing office functions. Dedicated team player with a strong work ethic, remarkable initiative and professional demeanor.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Logistics Assistant, 09/2021 - Current
Draper Laboratory Washington, DC,
  • Reviewed order data to verify transactions and shipping dates.
  • Oversaw daily inventory counts to maintain data accuracy.
  • Received and processed customer payments.
Assistant Store Manager of Operations, 04/2017 - 05/2021
Specialty Eye Institute Warren, MI,
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Managed workload and task demand between corporate guidelines and staff abilities.
  • Implemented theft prevention policies to minimize potential stock loss.
  • Logged operational documents, store-to-store transfers and shipment receipts as set forth in company policy.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Rotated merchandise and displays to feature new products and promotions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Communicated issues and challenges to Job Title and corporate leadership, providing possible solutions.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
Chiropractic Office Assistant, 07/2002 - 04/2012
Eden Chiropractic City, STATE,
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Used Software to schedule appointments for doctor visits and procedures.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Contacted patients regarding unpaid and underpaid accounts to resolve issues.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Organized patient files and streamlined operations to improve efficiency.
Ophthalmic Technician , 05/1993 - 04/2003
Rockingham Eye Associates City, STATE,
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Measured and recorded visual acuity and color vision testing.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
  • Measured corneal curvature using keratometer to determine axis and extent of astigmatism.
  • Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
  • Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Assessed patients for eye issues and checked visual acuity, color plates and papillary function.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Called patients to inquire about post-operative status or recovery.
Diploma : Business Curriculum , Expected in 06/1992
John M Morehead High School - Eden, NC
Status -
: Ophthalmic Technology, Expected in 06/2012
JACHPO - Yearly Meetings ,
Status -
Certificate : Basic X-ray Technology , Expected in 06/2009
Chiropractic Basic X-ray Course - Greensboro NC,
Status -

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Resume Overview

School Attended

  • John M Morehead High School
  • Chiropractic Basic X-ray Course

Job Titles Held:

  • Logistics Assistant
  • Assistant Store Manager of Operations
  • Chiropractic Office Assistant
  • Ophthalmic Technician


  • Diploma
  • Certificate

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