Logistics and Claims Coordinator Resume Example
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LOGISTICS AND CLAIMS COORDINATOR
Professional Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail Sales Manager with more than 15 + years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Logistics Manager skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations.
Skills
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Work History
Logistics and Claims Coordinator06/2009 to Current
Careone – Wilmington
Careone – Wilmington
- Determined the most cost-effective procedures and routes for shipments.
- Minimized damage and repair costs through careful management and preventative maintenance.
- Forecasted manpower requirements based on daily workload and company targets.
- Redirected shipments en route in response to customer requests.
- Directed 4 warehouse shipping associates.
- Built a motivated warehouse team of 4 well-trained staff.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.Received, stored and shipped goods and materials.
- Stacked and transported all overstock to storage areas.
- Divided cargo received by account number and intended location.
- Attached identifying tags to containers.
- Operated PC and RF-based computer systems with a high level of accuracy.
- Picked up incoming stock and delivered materials to designated locations.
Sous Chef04/2008 to 04/2009
Wegmans Food Markets – Minoa
Wegmans Food Markets – Minoa
- Executed daily production lists and goals
- Filled beverage and ice dispensers
- Greeted each customer with friendly eye contact
- Helped with preparation, set-up, and service for catering events
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
- Kept ice bins filled
- Kept dining room and kitchen area clean by performing cleaning and laundry duties
- Loaded trays with accessories
- Performed all transactions in a cordial, efficient and professional manner
- Performed other tasks as assigned by the sous chef or chef
- Placed food trays over food warmers for immediate service
- Planned menus according to employers' needs and diet restrictions
- Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
- Prepared daily food items, and cooked simple foods and beverages
- Stocked bar with beer, wine, liquor, and related supplies
- Spoke with patrons to ensure satisfaction with food and service
- Stocked, organized, and cleaned kitchens and cooking utensils
- Stored food in designated containers and storage areas to prevent spoilage
- Took food orders and relayed orders to kitchens or serving counters
- Trained new employees
- Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
- Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
- Cleaned work areas, equipment, utensils, dishes, and silverware
- Cooked foodstuffs according to menus, special dietary or nutritional restrictions, and numbers of portions
- Directed activities of one or more workers who assisted in preparing and serving meals
- Ensured established pars were maintained
- Ensured food was stored and cooked at correct temperature
- Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
- Managed guest checks, collected cash and processed credit cards
- Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
- Set dining tables according to type of event and service standards.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Account Representive05/2000 to 02/2002
Anderson Merchandisers – City , STATE
Anderson Merchandisers – City , STATE
- Ran markdown reports, managed store replenishment and analyzed buying reports.
- Created visual marketing and styled window displays.
- Assembled promotional displays, including quarter and full-size point of purchase displays.
- Conferred with store managers to obtain information about customer needs and preferences.
- Completed stock orders and managed inventory levels.
- Established strong vendor relationships to maintain and support the business.
- Established strong vendor relationships to maintain and support the business.
- Planned and coordinated the availability of products for advertising and promotion purposes.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Retail Manager11/1999 to 11/2000
Coldwater Creek – City , STATE
Coldwater Creek – City , STATE
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of 5 sales associates, 3 team leaders and 1assistant managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Reported to the district manager regarding all store and staff issues.
- Completed profit and loss performance reports.
- Trained and developed new associates on POS system and key sales tactics.
- Generated repeat business through exceptional customer service.
- Conducted store inventories once per quarter.
Education
Associate of Arts: Business Management Completed 1 yearLord Fairfax Community College-
City,
State
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Resume Overview
School Attended
- Lord Fairfax Community College
Job Titles Held:
- Logistics and Claims Coordinator
- Sous Chef
- Account Representive
- Retail Manager
Degrees
- Associate of Arts : Business Management Completed 1 year
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