Logistics And Claims Coordinator Resume Example PVL Design Associates

LOGISTICS AND CLAIMS COORDINATOR

Professional Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail Sales Manager with more than 15 + years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Perceptive Customer Service Manager who cultivates positive customer relationships through clear and helpful communication. Logistics Manager skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations.

Skills

Customer-oriented
Active listening skills
Consistently meets sales goals
Computer literate
POS systems knowledge
Merchandising
Stocking
Skilled problem solver
Luxury furniture sales
Shipment processing
Personable
Motivated team player
Employee relations
Natural leader
Materials accountability
Procurement specialist
Training and development
Superior negotiation skills
Over-the-road transportation
Excellent time management
Skilled multi-tasker
Microsoft Office
Small parcels
Process improvement
Data entry expert
Knowledge of national geography
Deadline-driven
Proactive
Reliable and punctual
Creative
Product inventory counts
Vendor relations
Markdown procedures
Inventory control
Reliable and punctual

Excellent customer service skills
Hourly shift management
POS systems
Personnel development
Customer relations
Merchandising
Bank deposit procedures
Goal-oriented
Detail-oriented
Strategic thinker
Mathematical aptitude
Staff training and development
Opening and closing procedures

Work History

Logistics and Claims Coordinator 06/2009 to Current
PVL Design Associates – 3031 Valley Ave #102

Determined the most cost-effective procedures and routes for shipments.
Minimized damage and repair costs through careful management and preventative maintenance.
Forecasted manpower requirements based on daily workload and company targets.
Redirected shipments en route in response to customer requests.
Directed 4 warehouse shipping associates.
Built a motivated warehouse team of 4 well-trained staff.
Moved freight, stock and other materials to and from storage and production areas and loading docks.Received, stored and shipped goods and materials.
Stacked and transported all overstock to storage areas.
Divided cargo received by account number and intended location.
Attached identifying tags to containers.
Operated PC and RF-based computer systems with a high level of accuracy.
Picked up incoming stock and delivered materials to designated locations.

Sous Chef 04/2008 to 04/2009
Civil Cricket Cafe – Main St

Executed daily production lists and goals
Filled beverage and ice dispensers
Greeted each customer with friendly eye contact
Helped with preparation, set-up, and service for catering events
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Kept ice bins filled
Kept dining room and kitchen area clean by performing cleaning and laundry duties
Loaded trays with accessories
Performed all transactions in a cordial, efficient and professional manner
Performed other tasks as assigned by the sous chef or chef
Placed food trays over food warmers for immediate service
Planned menus according to employers' needs and diet restrictions
Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
Prepared daily food items, and cooked simple foods and beverages
Stocked bar with beer, wine, liquor, and related supplies
Spoke with patrons to ensure satisfaction with food and service
Stocked, organized, and cleaned kitchens and cooking utensils
Stored food in designated containers and storage areas to prevent spoilage
Took food orders and relayed orders to kitchens or serving counters
Trained new employees
Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
Cleaned work areas, equipment, utensils, dishes, and silverware
Cooked foodstuffs according to menus, special dietary or nutritional restrictions, and numbers of portions
Directed activities of one or more workers who assisted in preparing and serving meals
Ensured established pars were maintained
Ensured food was stored and cooked at correct temperature
Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
Managed guest checks, collected cash and processed credit cards
Mixed ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks
Set dining tables according to type of event and service standards.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.

Account Representive 05/2000 to 02/2002
Anderson Merchandisers – Amarillo, TX

Ran markdown reports, managed store replenishment and analyzed buying reports.
Created visual marketing and styled window displays.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Conferred with store managers to obtain information about customer needs and preferences.
Completed stock orders and managed inventory levels.
Established strong vendor relationships to maintain and support the business.
Established strong vendor relationships to maintain and support the business.
Planned and coordinated the availability of products for advertising and promotion purposes.
Organized and tracked departmental receipt flow for new and reordered merchandise.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.

Retail Manager 11/1999 to 11/2000
Coldwater Creek – Sandpoint, ID

Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Managed staff of 5 sales associates, 3 team leaders and 1assistant managers.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Scheduled and led weekly store meetings for all employees.
Increased profits through effective sales training and troubleshooting profit loss areas.
Reported to the district manager regarding all store and staff issues.
Completed profit and loss performance reports.
Trained and developed new associates on POS system and key sales tactics.
Generated repeat business through exceptional customer service.
Conducted store inventories once per quarter.

Education

Associate of Arts: Business Management Completed 1 year Lord Fairfax Community College - Middletown, VA

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Logistics and Claims Coordinator Resume Example

Resume Score: 70%