Experienced Software Tester and Troubleshooter committed to maintaining cutting edge technical skills and up-to-date industry knowledge. Previous work experience in a wide variety of challenging and diverse settings.
Localization Test Engineer, 07/2012 to 07/2013 Microsoft – Redmond, WA
Software testing, proofreading, and troubleshooting.
Tested Windows 8 applications and ensured proper compatibility on touch-screen PC's and tablets.
Provided documentation of all troubleshooting processes to help desk staff.
Consistently met deadlines and quota requirements for all applications tested.
Effectively assessed content for various cultural markets and age levels.
Blacksmith and Forklift Operator, 09/2010 to 05/2012 ATI Ladish – Cudahy, WI
Worked as a team to transport various industrial parts.
Assisted in the production line of high quality metallic forgings.
Regularly worked in a highly-coordinated and fast-paced environment.
Parcel Assistant, 10/2009 to 08/2010 FedEx – New Berlin, WI
Loaded packages for delivery and prepared pallets for shipment.
Non-stop work environment loading a high volume of product.
Associate of Applied Science: Computer Support & Networking, Current Waukesha County Technical College - Pewaukee, WI Maintained a GPA above 3.0 Trained in Computer Support, Microsoft Office, Hardware and Software Troubleshooting, and Network Diagnostics.
Typing: Approximately 80 words per minute
Numeric Typing: Approximately 5,000 ksph
Skilled in Adobe Photoshop
Global Mindset: Traveled to Japan, Taiwan, Hong Kong and volunteered teaching English in China.