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Lobby Attendant Resume Example

Resume Score: 80%

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LOBBY ATTENDANT
Summary

Dedicated Lobby Attendant with [Number] years of enthusiastic experience keeping busy building lobby safe, clean and welcoming. Hospitable people-person well-versed at remembering names and recognizing people to enhance security and sense of community. Committed to maintaining high property value and sense of order to fulfill property management's objectives. Detail-oriented [Job Title] skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Bilingual [Job Title] offering [Number] years of experience and fluency in English and [Language]. Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on job and multitasks with ease. Detail-oriented [Job Title] focused on providing excellent professional cleaning services to residential and commercial clients. Performs periodic heavy-duty cleaning such as floor scrubbing, carpet extraction and wall washing. Inspects building and grounds to keep environment healthy and safe for all.

Skills
  • Cleaning and sanitizing
  • Health codes compliance
  • Security understanding
  • Courteous and professional demeanor
  • Problem resolution
  • Working collaboratively
  • Active listening
  • Coordination
  • Flexible
  • Janitorial equipment familiarity
  • Mixing cleaning chemicals
  • Maintenance
  • Customer service-focused
  • Clean driving record
  • Sanitization techniques
  • Supply inventory management
  • Facility maintenance
  • Floor waxing
  • Rug shampooing
  • Buffing and waxing
  • Full safety compliance
  • Pool policies enforcement
  • Water sampling
  • Swimming lessons
  • Lifeguard procedures
  • Supervision
  • Training & Development
Experience
09/2010 to 04/2020
Lobby AttendantCompany Name - City, State
  • Organized and cleaned lobby continually, maintaining clean, safe, secure and inviting appearance to full satisfaction of building management and residents.
  • Delivered requested assistance to tenants, guests and visitors professionally and promptly and cultivated atmosphere of community support and trust while adhering to property rules.
  • Investigated and resolved complaints or concerns from residents and helped residents navigate solutions to issues that fell outside of formal sphere of building management.
  • Maintained building security by regularly observing activity as captured on surveillance cameras and displayed on security monitors and reported suspicious or abnormal activities.
  • Complied with health and sanitation practices and procedures.
06/2010 to 04/2020
Custodial Maintenance WorkerCompany Name - City, State
  • Performed deep cleaning duties such as floor buffing, carpet cleaning, duct cleaning and wall washing on a weekly basis.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
  • Monitored common areas for cleanliness and safety.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Notified building managers about needed repairs to maintain public safety.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
04/1998 to 01/2010
Recreation Center Supervisor/LifeguardCompany Name - City, State
  • Evaluated success of recreation programs to determine changes.
  • Created daily schedules for recreation staff to keep every shift well-staffed during holidays and busy periods.
  • Generated reports to assess performance and make adjustments.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Trained lifeguards in life saving course such as CPR, first aid, survival swimming and water safety.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Maintained neat and clean pool area and clean water at all times.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Maintained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal support to individuals in distress.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Education and Training
03/1978
Associate of Arts: General Office ServicesChrist The King College - City
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Christ The King College

Job Titles Held:

  • Lobby Attendant
  • Custodial Maintenance Worker
  • Recreation Center Supervisor/Lifeguard

Degrees

  • Associate of Arts : General Office Services

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