Loan Servicing Specialist resume example with 8+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
I am a dedicated and hard worker, I show up to my shift fairly early, I'm flexible with any position I'm asked to do, I am very aware of registers, cash and credit handling, I'm a fast paced worker, and I try to do my best to possibly move up in position.
Skills
Government Standards
Reading Comprehension
Critical Thinking
Loan Application Preparation
Loan Records Filing and Maintenance
Credit Verification
Claims Service
Customer Communincation
Loan Information Recording
External Servicing
Financial Advisement
Desktop Underwriter
Credit Reporting Software
Active Listening
Payment Disbursement
Loan Disbursement
Bank Deposits
Customer Loyalty
Customer Inquiries
Customer Needs Assessments
Data Input
Information Indexing
Accounts Payable and Accounts Receivable
Organizational Skills
Microsoft Excel
Customer Satisfaction
Financial Information Monitoring
Cash Register Operations
Sales Techniques
Loan and Transactions Advisory
Effective Project Completion
Credit Card Transaction Processing
Information Updates
Collection Processes
Deposit and Payment Collection
Regulatory Compliance Documentation
Clerical Support
Loss Protection
Appoint Scheduling
Principal, Interest and Payment Calculation
Administrative Support
Credit Limit Establishment
Calculator Usage
Negotiating Payments
Work History
Loan Servicing Specialist, 09/2017 - Current Cambridge Trust Company – New Hampshire, NH,
Filed completed loan applications with underwriting and made approval or denial recommendations.
Set up, stored and updated customer files, department records and regulatory paperwork.
Reviewed and validated details of loan applications and closing documentation.
Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Verified credit histories, personal references and employment backgrounds for each applicant.
Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Identified issues, analyzed information and provided solutions to problems.
Created plans and communicated deadlines to complete projects on time.
Proved successful working within tight deadlines and fast-paced atmosphere.
Collaborated with team members to achieve target results.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Checked inventory and selected products from specific locations based upon availability.
Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Picked up, delivered and returned over Number parcels daily.
Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
Maintained productivity and accuracy while continuously lifting and unpacking over Number pounds of Type packages.
Located needed merchandise in inventory using Type software and placed on skids for transport to shelves.
Manually transported warehouse materials weighing up to Number pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.
Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Reviewed order slips, picked products and staged merchandize to be shipped.
Hauled Type items from stock, using Type equipment and placed on correct store shelves.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Recorded daily activities for inventory control.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Maintained store assets with effective loss prevention strategies.
Pre-assembled containers to be easily selected by packing associates.
Managed order availability by keeping detailed records of Type stock inventory in Software.
Kept work areas neat, clean and free from debris.
Operated Type computer system, hand-held inventory control device and calculator to fill orders on time.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Moved and lifted heavy loads of merchandise using Type equipment.
Stocked warehouse efficiently by comparing item numbers with storage locations.
Safely and securely loaded items to prevent damage during transport.
Picked and packed order items.
Grocery Checker, 05/2012 - 10/2015 Dierbergs – City, STATE,
Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
Checked for outdated and overripe grocery items and removed from inventory.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Retrieved items for customers and verified prices.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Assisted customers by finding items quickly to boost store satisfaction rates.
Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Removed trash, swept and mopped floors for professional appearance.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Pleasantly greeted customers and provided prompt and courteous service.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Recommended products to customers to drive sales.
Maintained current knowledge of store promotions and highlighted sales to customers.
Lifted up to Number pounds at once and used forklift to move heavier loads.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked personal identifications during alcohol and tobacco sales.
Set up new sales displays each week.
Used POS system to enter orders, process payments and issue receipts.
Performed cash, card and check transactions to complete customer purchases.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Learned duties for various positions and provided backup at key times.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Bachelor's : Criminal Justice Correction, Expected in - Lindenwood University - Saint Charles, MO GPA:
Associate Degree : Criminal Justice Corrections, Expected in 06/2016 - Stlcc Meramec - St Louis, MO, GPA:
Highschool Diploma: Basic Studies, Expected in 05/2001 - Hancock High School - St Louis, MO, GPA:
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