Loan Servicing Specialist Resume Example Conns

LOAN SERVICING SPECIALIST

Summary

Hardworking and reliable worker with strong ability in customer service and typing. Offering hard work, dedication and the willingness to learn new things. Highly organized, proactive and punctual with team-oriented mentality.

Skills

Conflict resolution
Customer service
Relationship building
Multitasking
Planning
Effective at building good working relationships
Strong analytical skills with high attention to detail and accuracy

Basic microsoft Office
Excellent verbal, written, and interpersonal communication skills
Effective critical thinking and problem solving skills with a focus on quality and attention to detail
Ability to interact with all levels of organization
Friendly, positive attitude
Team player

Experience

Loan Servicing Specialist
San Antonio, TXConns/Aug 2019 to Jan 2021Crystalyn

Examined and verified information in loan application and closing documents.
Audited files regularly to detect and correct paperwork and processing errors.
Monitored loans to verify adequate and current insurance coverage.
Checked applicant credit, personal references and employment histories.
Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
Technical skills including E-Oscar, shaw, primer, webpay and AS400.
Ability to navigate multiple computer systems, applications and utilize search tools to find information

Front Desk Receptionist
San Antonio, TXTandi medical center/Jan 2017 to Mar 2017

Delivered key administrative support to coworkers, taking on additional tasks during peak times.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Updated group medical records and technical library to support smooth office operations.
Worked with the RN and the Doctor to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Computed guest billings and posted charges to room accounts.
Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Used all office equipment to full extent (printer,copier, scanner,etc.)

Dietary Worker
San Antonio, TXAramark/Sep 2015 to Jan 2017

Used industrial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Assisted coworkers with meal prep for 50+ daily meals, following strict sanitation and food handling guidelines
Served specific meals to patients with special dietary needs.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
Organized records daily.
Inventoried regularly and restocked as needed.
Sanitized work space regularly.

Home Care Provider
San Antonio, TXPrivate/Dec 2009 to Jul 2015

Improved patient outlook and daily living through compassionate care.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Planned optimal meals based on established nutritional plans.
Maintained clean and well-organized environment to promote client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Facilitated best care by developing strong and trusting rapport with patient.
Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
Administered necessary medications as directed by care plan.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Helped clients with personal needs from exercise to bathing and personal grooming.
Helped clients stay happy and healthy by providing mental and emotional support.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Education and Training

High School DiplomaExcel AcademyMar 2009San Antonio, TX

Certified Medical Assistant : Medical AssistantKaplan CollegeMay 2013San Antonio, TX

Resume Overview

Companies Worked For:

Conns
Tandi medical center
Aramark
Private

School Attended

Excel Academy
Kaplan College

Job Titles Held:

Loan Servicing Specialist
Front Desk Receptionist
Dietary Worker
Home Care Provider

Degrees

High School Diploma
Certified Medical Assistant : Medical Assistant

Loan Servicing Specialist Resume Example

Resume Score: 80%

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