Loan Servicing Resume Example Glacier Bancorp

LOAN SERVICING

Professional Summary

Offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.

Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in new role.

Skills

Hogan
BDCMS
CPS
Organization
Project organization
Problem resolution
Team management

LexisNexis
Innovis
Team building
Customer service
Communications
Process improvement
Relationship development

Work History

Loan Servicing , 10/2015 to Current
Glacier Bancorp – Plains , MT

Experience with Hogan, LexisNexis, BDCMS, Innovis, and CPS.
Assisted senior-level credit officers with complex loan applications.
Originated, reviewed, processed, closed and administered customer loan proposals.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Developed team communications and information for morning huddle meetings.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Personal Banker I, 10/2015 to Current
Sonabank – Kilmarnock , VA

Business Advocate
At work Advocate
Safe Registered
Identified and investigated variances to financial plans and forecasts.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Created innovative financial solutions to meet customer needs and provide competitive edge.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Effectively used SVP and CRV to access customer details and databases.
Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Performed vault duties to handle large deposits of up to $150,000.00 and distribute currency to coworkers.
Expanded client base by promoting new financial products.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Promoted all financial products by maintaining excellent service offering knowledge.
Established rapport with new clients to increase satisfaction and loyalty.

Homemaker, 01/2013 to 10/2015
Lhc Group – Galax , VA

Care giver to my daughter who had a kidney disease.
Handled incoming mail, bills and invoices and completed appropriate actions.
Determined specific needs and provided most appropriate level of services for patient well-being.
Shopped for groceries regularly in order to keep house stocked with necessities.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Scheduled and accompanied clients to medical appointments.
Transported children to and from school, activities and appointments.

Dental Assistant, 06/2012 to 12/2012
Alaska Premier Dental Group – Wasilla , AK

Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment.
Typed patient data into computer system using Microsoft while following privacy laws and maintaining high level of accuracy.
Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Prepared patient X-rays and images for review by dentist.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
Educated patients on postoperative care, including how to protect dental work and boost healing.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Helped
Helped Dentist complete routine and advanced procedures by preparing patients and instruments for expected needs.
Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Cleaned and sterilized instruments between patients to protect from infection risks.
Supported dentists during procedures to restore teeth, like dental fillings, permanent and temporary crowns.
Staged tray for procedures by arranging dental instruments and equipment.
Assisted dentist in management of medical or dental emergencies.
Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
Provided diagnostic information by exposing and developing radiographic studies.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
Explained treatment procedures and instructed patients on home care guidelines.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.
Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
Documented patients' dental health information, medical history and vital signs.

Education

Certified Dental Assistant II : Dental Ass, 05/2008
Montgomery Community College - City, State

Resume Overview

School Attended

Montgomery Community College

Job Titles Held:

Loan Servicing
Personal Banker I
Homemaker
Dental Assistant

Degrees

Certified Dental Assistant II : Dental Ass , 05/2008

Loan Servicing Resume Example

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