, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Accomplished Loan Processor who consistently exceeds monthly clear to close goals, while offering the utmost care in client relations. Excited and motivated to help customers achieve a dream of home ownership.
Highlights
Detail-oriented
Excellent time management
Team player with positive attitude
Exceptional
customer service
Exceptional
problem solver
Exercises good judgment
Experience
Senior Real Estate Loan Representative, 06/2017 to 04/2019 Crc Insurance Services, Inc. – Burlington, NC,
Interviewed mortgage loan applicants. Educated customers on the variety of loan products and available credit options.
Prepare Mortgage loan files by reviewing loan applications, clarifying and obtaining additional information.
Obtain mortgage loan documentation by pulling credit reports, ordering appraisal, payoffs, titles, insurance and other related information.
Enter loan applications in Mortgage Software Programs Calyx, Bypro and Contur.
Verify identity, employment, mortgage or rent, bank balances, and tax filing status.
Submit loans to lenders (such as Washington Mutual, Countrywide, Wells Fargo and others).
Review documents for fraud, also meeting all codes and regulations for banking & finance.
Clear all conditions on approved loans.
Upheld compliance with privacy and security requirements, as well as federal statutes covering [Type] loans.
Managed any conditions sent from underwriting departments.
Determined completeness of CPC packages, including recovery documentation, legal fees, valuations and lien searches
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Created and completed loan submission packages.
Ensured compliance with company policies, underwriting guidelines and lending program requirements.
Maintained complete confidentiality of all submitted information according to release guidelines.
Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
Obtained repeat business by building strong customer relations and delivering world-class customer service.
Completed closing process by collaborating with attorneys, title companies and government clerks.
Evaluated financial statements and contacted institutions and customers to clarify details.
Underwriting Assistant, 02/2010 to 10/2013 Oklahoma Employees Credit Union – Oklahoma City, OK,
Coordinate with the underwriters with any due diligence calls that need to be made/VOE files going to closing.
Call the brokers and advise them of what conditions we received, follow up on any additional conditions.
Keep log for tracking conditions received by each underwriter.
Update approvals in Destiny for underwriters, AE's and Team Leaders after the underwriter has cleared conditions.
Loan Processor, 04/2006 to 12/2009 Option 1/Bank Of America – City, STATE,
Responsible for processing pipeline of 120 re-finance loans daily.
Order review documents for accuracy (e.g.
title, flood statements, appraisals).
Working closely with team to insure loan packages are correct and complete when leaving the mortgage center.
Verifying all customer documentation and resolving all title issues, processing subordinations.
Resolving appraisal disputes, executing closing actions to ensure timely and effective closing.
Processing transaction and documentation to support and maintain lending agreements.
Managing workflow of pending files to meet service level and regulatory requirements and thoroughly documenting LPS (real estate Loan Processing System).
Education
: Certified Loan Processing Specialist - Completed 160 Hours, Expected in 2012 Avionce Institute of Mortgage Training - Tucker, GA GPA:
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