Enthusiastic Loan Processor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of loan process and customer service and training in Mortgage lending. Motivated to learn, grow and excel in Home loan Lending.
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories. Reviewed and validated details of loan applications and closing documentation. Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations. Set up, stored and updated customer files, department records and regulatory paperwork. Verified credit histories, personal references and employment backgrounds for each applicant. Assisted Realtors needs with arranging show times and availability. Spoke directly with new clients setting up all necessary date information. Used Microsoft Word and other software tools to create documents and other communications. Completed property walkthroughs before completing deals, upholding accuracy in listings and appraisals. Submitted loan applications to underwriter for verification and recommendations. Worked flexible hours; night, weekend, and holiday shifts.
Hospital Billing requires reviewing contracts and verifying all invoices and rates are accurate before submitting / creating all invoices for payment. Maintaining all invoices current and hospital accounts current, or starting collection process. If necessary pursing further collection efforts for non-payment, while following specific contract guidelines. Conduct monthly reports with team/supervisor of SLA quotes and outstanding accounts. Hospital Billing requires monthly revenue meetings and review. Biller must follow collection process, and efforts in locating or providing options for coverage for Date of Services in question. This is critical in assisting to lower the SLA and decrease the outstanding balances in question and assisting our patients in obtaining coverage. As a hospital biller I worked over 70+ hospitals and managed over half a million dollars of revenue a month. Gathered information from multiple sources to simplify billing and organize accounts. Reviewed patient diagnosis codes to verify accuracy and completeness. Verified proper ICD-9 coding on claims. Collected payments and applied to patient accounts. Maintained current accounts through aged revenue reporting. Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable. Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
Patient billing Representative is the main call center for DaVita one single Representative answer's over 80 calls a day. Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivables and collections. Liaised between patients, insurance companies and billing office. With the variety of calls I gained experience in all aspect of the billing process from beginning to end to patient assistance programs. Patient assistance program were also the main objective for this department which would individually qualify patient's that are in current financial hardships. Efficiently collected payments and communicated with clients. Assisted patients by determining financial assistance available and setting up payment plans. Patient Representatives would review 25-35 applications approve or deny them and update the account accordingly. 3rd objective is to be the defense line for all billing issues in trying to resolve, update or provide guidance in the issue. Other duties included working with live EOBs create itemized statements and review RA, EOBs, HCPCS, CODES, ICD9. Verifying coverage from all types of insurance plans and reviewing contracts to insure coverage or dispute denials. Efficiently collected payments and communicated with clients. Assisted patients by determining financial assistance available and setting up payment plans. Trained new employees on multiple medical billing programs and data entry software. Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
Job Titles Held: