Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in lending standards and regulations. Able to manage high volumes of loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Skills
Detail-oriented
Advanced clerical knowledge
Analytical thinking
Customer-oriented
Verbal/written communication
High level of accuracy
People-oriented
Goal-oriented
Strong customer relations
Expertise in Excel
Rapid data entry skills
Self-sufficient
Cash handling expertise
Positive
Work History
05/2018 to CurrentLoan Officer Assistant/ Jr. Loan ProcessorBlain Supply, Inc. | Holland, MI,
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Assisted in marketing efforts by identifying prospects and cold calling to induce sales.
Uploaded financial history paperwork and loan documents to Encompass & Lending QB.
Worked with applicants to obtain missing details and verify information.
Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
Created and updated tracking spreadsheets in [Software].
Consistently ensured loan compliance with mortgage lending laws and regulations.
Monitored full life cycle of loan from initial application to final funding.
Assembled important paperwork and disclosures for borrower.
Monitored key dates to ensure information is obtained by deadlines.
Worked with Loan Officer to create application profile in system and review key information at various stages within process.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
08/2016 to 05/2018CashierFirehouse Subs | Sterling, VA,
Counted cash in register drawer at beginning and end of shift.
Maintained current knowledge of store promotions and highlighted sales to customers.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Provided customers with information on specials and discount deals.
Performed shift change tasks each day to keep store efficient and neat.
Maintained clean, sanitized and well-organized food preparation zones.
Checked completed orders for accuracy and bagged meals for easy carrying.
Wiped counters, cleaned and sanitized equipment to maintain clean food prep and dining areas.
Processed payments and counted change to complete transactions.
Greeted customers, offered assistance and provided knowledgeable support.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
09/2015 to 08/2016Restaurant Crew MemberSonic Drive-In | Jonesboro, LA,
Checked completed orders for accuracy and bagged meals for easy carrying.
Promoted customer loyalty by efficiently handling food and service complaints.
Operated as full-service food provider in food establishment by taking orders, preparing meals and collecting payments.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Maintained clean, sanitized and well-organized food preparation zones.
Cooked batches of food according to standard recipes.
Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Processed payments and counted change to complete transactions.
04/2014 to 09/2015CarhopSonic | City, STATE,
Maintained professionalism while dealing with high order volumes and quality assurance.
Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Promoted customer loyalty by efficiently handling food and service complaints.
Consistently met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
Answered guest questions and promoted special products.
Used POS system to enter orders, process payments, and issue receipts.
Education
Expected in 06/2014High School Diploma | Clovis East High School, Clovis, CAGPA:
Expected in 09/2015Certification | Veterinary AssistantAnimal Behavior College, California, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
