LiveCareer-Resume

liability claims adjuster resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Energetic and enthusiastic licensed clams adjuster motivated to succeed in fast-paced and deadline-driven professional environment. With over 10 years of insurance experience in both bodily injury and property damage liability. Comprehensive knowledge of claims adjustments with a positive attitude and exceptional problem solving skills.

Skills
  • Negotiation, Analysis, Investigative, Detail-Oriented, Time Management, Supervisory and Training
  • Experience, Sales, Rapport Building.
  • Best Practices Implementation
  • Policy Investigations
  • Quality Control
  • Claims File Management Processes
  • Coverage Assessments
  • Claims Processing
  • Risk Assessment
  • Strong Interpersonal and Communication Skills
  • Litigation Resolution
  • Highly Motivated
Experience
Liability Claims Adjuster , 04/2023 - Current
Sedgwick Claims Management Services, Inc. Pine Bluff, AR,
  • Effectively and efficiently handled approximately 150 cases at a time.
  • Interviewed and secured statements of all involved parties, secure photos of the accident scene, assess damage involved, review policy and report, and apply correct state statutes.
  • Gathered information from various third parties to determine claim acceptability.
  • Analyzed the damage and stated cause to determine the extent of the company's liability.
  • Communicated with personnel and legal counsel on claims involving litigation.
  • Work directly with retail stores to obtain evidence surrounding the loss.
  • Watch video surveillance tapes.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Completed required investigations on referred files within established timeframes.
  • Analytical thinking skills to properly evaluate complex claims
Claims Adjuster , 07/2021 - 04/2023
Sedgwick Claims Management Services, Inc. Plantation, FL,
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
  • Gathered information from various third parties to determine claim acceptability.
  • Obtained necessary information to complete proper evaluation and reserving of injury claims.
  • Communicated with personnel and legal counsel on claims involving litigation.
  • Work directly with retail stores to obtain evidence surrounding the loss.
  • Watch video surveillance tapes.
  • Reduced loss ratios through fair and prompt processing of claims.
  • Completed required investigations on referred files within established timeframes.
  • Analytical thinking skills to properly evaluate complex claims
Loan Consultant Associate, 12/2020 - 07/2021
Better Mortgage City, STATE,
  • Engaging with prospective customers via phone, text, and email
  • Working alongside our loan consultant team to nurture a funnel of customers
  • Educating customers about the homebuying process, mortgage terms, and general mortgage rate inquiries
  • Taking a consultative approach to help customers overcome issues and achieve homeownership goals
  • Building rapport and maintaining consistent touch points with customers
  • Continuously meet and exceed monthly metrics
Property Damage Liability Adjuster, 10/2017 - 12/2020
MetLife Insurance Company City, STATE,
  • Taking first notice of loss claims, maintaining the file as the primary adjuster.
  • Reviews factual information to determine coverage of all parties to the claim
  • Resolves complaints, and participates in arbitration and/or grievance procedures
  • Recommends subrogation and/or SIU referral
  • Manages pending claims to meet/exceed company quality criteria
  • Managing pending claims to meet company quality criteria as well as state regulations.
  • Determine the value of the claim, negotiate with claimants and/or attorneys moving claims to timely closure
  • Investigated auto accidents, theft claims, fire claims, fraud claims, property damage claims, bodily injury claims, and high dollar claims.
Represented Claims Adjuster, 03/2012 - 11/2017
Allstate Insurance Company City, STATE,
  • Documents a claim file with notes, evaluations, and decision making processes
  • Sets initial reserve, updates reserve, documents rationale and claim summary notes
  • Takes recorded statements from insured's, witnesses, medical providers, etc., conducts investigations into complex auto accidents, determines liability and prepares summaries
  • Evaluates and determines potential use of experts; reviews reports and participates in selecting the settlement
  • Reviews files to identify complex potential legal issues
  • Gathered necessary medical bills and records for review and evaluate injury claims for settlement
  • Negotiated payment solutions for property damage and bodily injuries with insurers, claimants and attorneys.
  • Experience using a computer estimating system such as ADP, CCC and Mitchell
  • Settles claims in accordance with business unit best practices
  • Supervised team of six team members
Education and Training
High School Diploma: , Expected in 06/2006
-
Cleveland Hill High School - Prep, alo, NY
GPA:
Status -
Certifications
  • Licensed Claims Adjuster (NC) - 15837312
,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Cleveland Hill High School

Job Titles Held:

  • Liability Claims Adjuster
  • Claims Adjuster
  • Loan Consultant Associate
  • Property Damage Liability Adjuster
  • Represented Claims Adjuster

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: