Level One Medical Aid Resume Example The Sarah Community

LEVEL ONE MEDICAL AID

Summary

Missouri student studying business administration, maintained a 3.75 GPA for four consecutive years (2016-2020), with a 4 week internship in Munich, Germany. Looking to use my experience in customer service and patient care to gain further knowledge and expertise.

Skills

Infection control procedures
Calm and level-headed under duress
Respiratory equipment training
Patient relations
Quick problem solver
First Aid/CPR
Customer service
Organization

Communications
Team building
Planning and coordination
Strategic planning
Customer- and service-oriented
Service prioritization
Problem resolution

Experience

Level One Medical Aid
Bridgeton, MOThe Sarah Community/Jan 2020 to Current

Managed and maintained patient rooms, shared-living areas and nursing stations.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Prepared examination and patient rooms for procedures, checking supply availability and laying out instruments.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Used mobility devices and equipment to transport patients.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Administered medications and educated patients and families on correct at-home administration.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Responded to patient alarms and needs-assessment requests to identify course of treatment.

Seasonal Sales Associate
O'Fallon, MOGordmans/May 2017 to Dec 2020

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Helped average of 10 customers per day by responding to inquiries and locating products.
Educated customers on product and service offerings.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Certified Lifeguard
O'Fallon, MOThe O'Fallon Family YMCA/Feb 2017 to Nov 2019

Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Patrolled areas to identify anyone in need of assistance and provide immediate care.
Contacted emergency personnel and provided aid while waiting for further assistance.
Kept equipment in good working order with frequent inspections and minor repairs.
Maintained strong proficiency in CPR, First Aid and oxygen rescue techniques to provide optimal support to individuals in distress.
Completed routine safety training and instructed all patrons to follow safety rules.
Maintained neat and clean pool area and clean water at all times.
Kept watch over swimmers to respond quickly to distress situations.
Monitored behaviors for safety violations and took steps to prevent further violations.
Logged hourly chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.

Restaurant Hostess
Wentzville, MOStone Summit Steak and Seafood /Apr 2019 to Oct 2019

Managed guest expectations by relaying information regarding hours, wait times and specials.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Communicated with kitchen staff about cook times to foster customer satisfaction.
Set up and decorated menu marketing boards with current meal and drink specials.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Accommodated guests with children and special needs to promote comfortable dining experience.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Answered telephone to provide dining information and take party reservations.
Developed long-term relationships with customers which increased repeat business.
Monitored dining area to assess server capacity and estimate wait times.
Calculated charges, issued table checks and collected payments from customers.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education and Training

High School DiplomaUniversity Of Missouri - ColumbiaColumbia, MO

Activities and Honors

Academic Honors Program

Certifications

First Aid/CPR
Level One Medical Aid
Oxygen
Lifeguard

Resume Overview

Companies Worked For:

The Sarah Community
Gordmans
The O'Fallon Family YMCA
Stone Summit Steak and Seafood

School Attended

University Of Missouri - Columbia

Job Titles Held:

Level One Medical Aid
Seasonal Sales Associate
Certified Lifeguard
Restaurant Hostess

Degrees

High School Diploma

Level One Medical Aid Resume Example

Resume Score: 80%

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