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Level One Medical Aid Resume Example

Resume Score: 80%

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LEVEL ONE MEDICAL AID
Summary

Missouri student studying business administration, maintained a 3.75 GPA for four consecutive years (2016-2020), with a 4 week internship in Munich, Germany. Looking to use my experience in customer service and patient care to gain further knowledge and expertise.

Skills
  • Infection control procedures
  • Calm and level-headed under duress
  • Respiratory equipment training
  • Patient relations
  • Quick problem solver
  • First Aid/CPR
  • Customer service
  • Organization
  • Communications
  • Team building
  • Planning and coordination
  • Strategic planning
  • Customer- and service-oriented
  • Service prioritization
  • Problem resolution
Experience
Level One Medical Aid
Bridgeton, MO
The Sarah Community/Jan 2020 to Current
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Prepared examination and patient rooms for procedures, checking supply availability and laying out instruments.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Used mobility devices and equipment to transport patients.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Administered medications and educated patients and families on correct at-home administration.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
Seasonal Sales Associate
O'Fallon, MO
Gordmans/May 2017 to Dec 2020
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped average of 10 customers per day by responding to inquiries and locating products.
  • Educated customers on product and service offerings.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Certified Lifeguard
O'Fallon, MO
The O'Fallon Family YMCA/Feb 2017 to Nov 2019
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Patrolled areas to identify anyone in need of assistance and provide immediate care.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Maintained strong proficiency in CPR, First Aid and oxygen rescue techniques to provide optimal support to individuals in distress.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Maintained neat and clean pool area and clean water at all times.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Logged hourly chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
  • Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
Restaurant Hostess
Wentzville, MO
Stone Summit Steak and Seafood /Apr 2019 to Oct 2019
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Answered telephone to provide dining information and take party reservations.
  • Developed long-term relationships with customers which increased repeat business.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Calculated charges, issued table checks and collected payments from customers.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
High School DiplomaUniversity Of Missouri - ColumbiaColumbia, MO
Activities and Honors
  • Academic Honors Program
Certifications
  • First Aid/CPR
  • Level One Medical Aid
  • Oxygen
  • Lifeguard
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • The Sarah Community
  • Gordmans
  • The O'Fallon Family YMCA
  • Stone Summit Steak and Seafood

School Attended

  • University Of Missouri - Columbia

Job Titles Held:

  • Level One Medical Aid
  • Seasonal Sales Associate
  • Certified Lifeguard
  • Restaurant Hostess

Degrees

  • High School Diploma

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