Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Accomplished and energetic IT/Electronic Technician with a solid history of achievement in electronic and IT Infrastructure. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include troubleshooting, networking, electronic repair, drafting design and security.
Microsoft Word, PowerPoint, Excel, MS Office Suite, AutoCAD 09, 12, 14, Computer Literate, Flexibility, Fast Learner, Team Player, Can read schematics and blueprints. Experience with standard network, media networking and network security protocols that includes TCP/IP, DHCP, DNS, SMTP, SNMP, HTTP(S), (S) FTP, IP-Sec, Active Dictory and etc. I also work for ESI Company Inc., that I did IT fabrication and security networking contract work for Memphis Police Department SkyCop Cadet Trailers, SkyCop Boxes, LPR police cars and etc..
Technical Skills
Work Experience
Level 2 Technician, 10/2015 - 12/2015
Premium Retail Services West Des Moines, IA,
  • Reassemble HTC smartphones after making repairs or replacing parts.
  • Reinstall software programs or adjust settings on existing software to fix HTC smartphone malfunctions.
  • Assemble HTC smartphones according to specifications, using hand or power tools and measuring devices.
  • Test new systems to ensure that they are in working order.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • QA Document testing procedures, methodologies, or criteria.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Collect and analyze production samples to evaluate quality.
Fire Inspector Assistance, 06/2015 - 10/2015
AeroTek/Tyco SimplexGrinnell City, STATE,
  • Inspect buildings to locate hazardous conditions and fire code violations such as accumulations of combustible material, electrical wiring problems, and inadequate or non-functional fire exits.
  • Present and explain fire code requirements and fire prevention information to architects, contractors, attorneys, engineers, developers, fire service personnel, and the general public.
  • Examine systems to locate problems, such as loose connections or broken insulation.
  • Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.
  • Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
  • Test and repair circuits and sensors, following wiring and system specifications.
Level II Technician, 06/2014 - 06/2015
AppleOne Staffing/FEDEX City, STATE,
  • Repairs electronic devices using hand tools, power tools, and electronic test equipment following electrical code, manuals, specifications, schematic diagrams, and blueprints.
  • Utilizes knowledge of product to resolve technical issues.
  • Maintains technical awareness and applies technical and operational knowledge in multiple environments.
  • Skills Used: I brought my IT/ troubleshooting, my understanding of installing software, hardware and problem solving to this company or any other company in the Information Technology.
Apple Repair Technician, 08/2013 - 06/2014
Aerotek Of Flextronics City, STATE,
  • Troubleshoot and reassemble Apple machines after making repairs or replacing parts.
  • Reinstall OS software programs or adjust settings on existing software to fix machine malfunctions.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
Education and Training
Master of Science: Information Technology, Expected in July 2017
University of Phoenix - Cordova, TN
Information Technology
Information Technology and Cert. in (CISSP) Certified Information System Security: , Expected in
- ,
Bachelor of Applied Science: Information System Security, Expected in Dec 2009
ITT Technical Institute - Cordova, TN
Information System Security
Associate of Applied Science: Computer Aided Drafting and Design, Expected in Sep 1999
- ,
Computer Aided Drafting and Design
Apple, AutoCAD, backup, blueprints, charts, hardware, Computer Literate, draw, DHCP, DNS, Drafting, electrical wiring, Electronics, features, fire service, FTP, functional, hand tools, hand tools, HTTP, Information Technology, Information Technology, Inspect, insulation, IP, materials, mechanical, Excel, MS Office Suite, PowerPoint, Microsoft Word, network security, network, networking, OS, personnel, Police, power tools, problem solving, programming, protocols, quality, QA, Quality Control, Fast Learner, Read, Repairs, Repairing, schematic diagrams, schematics, SMTP, SNMP, installing software, soldering, Systems Analysis, TCP/IP, Team Player, test equipment, Troubleshoot, Troubleshooting, welding, wiring

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School Attended

  • University of Phoenix
  • ITT Technical Institute

Job Titles Held:

  • Level 2 Technician
  • Fire Inspector Assistance
  • Level II Technician
  • Apple Repair Technician


  • Master of Science
  • Information Technology and Cert. in (CISSP) Certified Information System Security
  • Bachelor of Applied Science
  • Associate of Applied Science

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