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level 2 client coordinator resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am a dedicated individual with a strong passion for transformative learning, as well as a diverse range of skills and qualifications. My specialized skills in Drug and Alcohol Counseling, including assessment, treatment planning, and ongoing support for individuals with addiction, make me a strong candidate for a Masters in Counseling Psychology program with a transformative learning approach. My self-motivation has increased the efficiency of the office and classroom, and my ability to take constructive feedback has improved my skillsets exponentially. I have strong communication skills, both written and verbal, with a focus on effective problem-solving and conflict resolution. I am customer-oriented, demonstrating attentiveness, empathy, and a solution-focused approach, and I practice active listening by listening without interrupting, asking clarifying questions, and demonstrating empathy and respect. I have a team-oriented attitude for effective collaboration and teamwork, and I have experience collecting relevant and reliable data to support informed decision-making. I am also certified in CPR, First Aid, and as a Mandated Reporter, and have experience with ABA and individuals with developmental disabilities. My dedication to personal and professional development, strong communication and problem-solving skills, ability to work effectively in a team, and passion for transformative learning make me an asset in the field of psychology.

Skills
  • Efficient Time Management with a full-time class schedule, two jobs, and athletics.
  • Self-Motivation that increases the office efficiency and production.
  • Constructive Feedback from athletic experience that improves skills.
  • Effective Communication with teammates, coaches, and co-workers.
  • Exceptional Customer Service: I prioritize the needs of my customers by providing attentive and empathetic service with a solution-focused approach. I handle customer complaints and conflicts effectively.
  • Strong Active Listening Skills: I practice active listening by listening without interrupting, asking clarifying questions, and demonstrating empathy and respect. I build positive rapport with clients and respond effectively to their needs.
  • Team-Oriented Attitude: I foster a positive team dynamic by being open to feedback, willing to assist others, and maintaining clear communication. I am supportive, accountable, and committed to achieving shared goals.
  • Data Collection for Informed Decision-Making: I collect relevant and reliable data to support informed decision-making. I analyze and interpret data to draw insights and identify trends to make data-driven decisions.
  • ABA Experience with individuals with developmental disabilities.
  • CPR and First Aid Certified.
  • Mandated Reporter Certified to report child abuse and neglect.
Experience
04/2022 to Current
Level 2 Client Coordinator A Mission For Michael City, STATE,
  • Trained and mentored Client Coordinators in company facilitation guidelines, emphasizing creating a safe and inclusive environment for clients.
  • Provided hands-on and proactive leadership to staff and clients.
  • Facilitated groups for clients focused on cultivating a deeper understanding of themselves and their experiences, emphasizing Mind and Body Connection, Life Skills, and Acts of Daily Living as pathways to personal growth and social change.
  • Established a safe and open environment for clients to express their needs, hopes, and desires while in treatment.
  • Managed high-stress procedures to meet objectives set by boards of directors or senior management.
  • Spoke to community groups about the purpose, programs, and policies of the organization and the potential of somatic counseling.
  • Consulted with staff on resolution of complex service issues to bring a unique perspective to problem-solving.
04/2022 to Current
Certified Alcohol Drug Counselor (CADC I) CCAPP City, STATE,
  • In practicum phase to becoming certified (Not yet certified)
  • Completed an approved training program in alcohol and drug counseling.
  • Acquiring knowledge and skills related to the effects of drugs and alcohol on individuals and society, as well as strategies for prevention, intervention, and treatment.
  • Gaining experience working with individuals and groups affected by addiction and related issues.
  • Learning to provide assessment, treatment planning, counseling, and case management services to clients.
  • Developing skills in cultural competency, ethical decision-making, and professional conduct.
01/2018 to Current
Surfboard Shaper Marlin.Surf & Lost... Surfboards City, STATE,
  • Used this skillset to create functional artwork
  • Understood and followed oral and written directions
  • Identified needs of customers promptly and efficiently
  • Critiques skillset of measuring and shaping surfboards with accuracy
  • Learned how to work with fiberglass and polyurethane resin
Education and Training
Expected in 01/2021 to to
Bachelor of Arts: Anthropology
University of California, Santa Barbara - Santa Barbara, CA
GPA:

Graduating with focuses in Biology, and Clinical Psychology

Expected in 06/2016 to to
High School Diploma:
Carmel High School - Carmel, CA,
GPA:

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Resume Overview

School Attended

  • University of California, Santa Barbara
  • Carmel High School

Job Titles Held:

  • Level 2 Client Coordinator
  • Certified Alcohol Drug Counselor (CADC I)
  • Surfboard Shaper

Degrees

  • Bachelor of Arts
  • High School Diploma

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