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Lesson Center Assistant Manager Resume Example

Resume Score: 90%

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LESSON CENTER ASSISTANT MANAGER
Experience
01/2014 - 08/2017
REAL Watersports - Waves, NCLesson Center Assistant Manager
  • Managed daily operations of the Lesson Center, including booking new clients and maintaining a conflict-free reservation schedule as well as managing 18-30 instructors and their schedules.
  • Responsible for maintaining and improving revenue streams from the Lesson Center.
  • Head of Customer Accounts responsible for all account audits and extended communication for all clients involving lessons.
  • Responsible for all employee trainings as well as updating all training plans and manuals.
06/2013 - 08/2013
Upper Main Line YMCA - Berwyn, PennsylvaniaKindercamp Counselor
  • Facilitated programs to enable developmental growth within campers aged 2-5.
  • Acted as liaison between upper management and parents.
01/2013 - 06/2013
Potential Discoveries, LLC - Philadelphia, PAIndependent Behavioral Contractor
  • One-on-one, early-intervention behavior consultant in home, school, and community settings to a clientele having wide range of disabilities and behavioral needs.
  • Provided behavioral consultation ,counseling and conducted functional behavior assessments to clientele having wide range of disabilities and behavioral needs.
  • Implemented Verbal Behavior and Natural Environment intensive teaching and treatment 0programs and collected behavior-tracking data.
  • Developed, monitored, and revised individual behavior plan as well as created progress monitoring systems and treatment integrity measures.
08/2012 - 04/2013
La Salle University - Philadelphia, PAGraduate Assistant
  • Responsible for creating and maintaining all undergraduate applications as well as continuing communication between the Undergraduate Admissions office and the applicant.
  • Assisted admission counselors with processing large quantities of undergraduate applications.
01/2012 - 12/2013
Eagleville Hospital - Eagleville, PAGraduate Intern
  • Provided individual, family and group therapy, crisis intervention and other evidence-based therapies to patients having a broad spectrum of issues including anxiety, depression, suicidal or homicidal ideation, eating disorder, trauma, and substance abuse.
  • Developed treatment plans and completed biopsychosocial assessments.
  • Compiled and secured the documentation of assessments, intake evaluations, progress notes, and termination reviews including all State and agency required documents.
  • Worked collaboratively with other service providers and team members.
  • Attended individual weekly supervision with licensed psychologist to assess the treatment of addicted patients with co-occurring behavioral disorders.
  • Attended professional development seminars on the treatment and care of the 12-step population seeking drug and alcohol rehabilitation.
01/2011 - 07/2012
Main Line YMCA - Berwyn, PACamp Administrator
  • Oversaw and coordinated integral parts of major events surrounding camp environment.
  • Responsible for overall camp staff management and camper disciplinary action.
  • Prepared and published media information regarding camp programs as well as programs throughout the facility.
01/2010 - 08/2010
Hamilton County Juvenile Court Youth Center - Cincinnati, OHGraduate Intern
  • Volunteered in the Intervention Unit with a focus on suicide prevention among juvenile offenders.
  • Worked alongside case managers to help provide and create aftercare plans for all departing clients.
01/2010 - 08/2010
Cincinnati Police Department - Cincinnati, OHPatrol Bureau Graduate Intern
  • Worked directly with the Patrol Bureau and with the Community Policing to help strengthen neighborhood programs within the city.
  • Created the department's application for the IACP/SAIC Outstanding Achievement in Law Enforcement Volunteer Program award.
01/2009 - 05/2009
Rockingham Memorial Hospital - Harrisonburg, VAEmergency Crisis Volunteer
  • Volunteered within the Life Recovery Program's weekend hotline.
  • Provided words of encouragement to clients both in person and on the phone, to seek appropriate medical assistance.
01/2008 - 05/2008
Gemeinschaft Home - Harrisonburg, VAIntake Administration Volunteer
  • Worked in the halfway house's intake office performing administrative duties.
  • Responsible for maintaining house cleanliness as well as performing daily administrative duties.
05/2005 - 08/2009
Upper Main Line YMCA - Berwyn, PACamp Counselor & PM Extended Hours Coordinator
  • Facilitated programs to enable developmental growth within campers aged 2-15.
  • Coordinated the after-hours camp program and responsible for early education programs.
  • Oversaw staff management and extended educational program.
  • Acted as liaison between upper management and parents.
Education and Training
December 2013
LaSalle UniversityPhiladelphia, PAProfessional Clinical Counseling
Concentration in Mental Health and Addictions Counseling
Coursework in Psychology, Family Therapy and Counseling
2010
Xavier UniversityCincinnati, OHMaster of Science: Criminal JusticeConcentration in Forensic Counseling
2009
James Madison UnversityHarrisonburg, VABachelor of Arts: History and Justice Studies
Double Major with both Bachelors of Arts
Double Minor in Psychology and Spanish
Skills
administrative duties, agency, consultant, consultation, counseling, crisis intervention, clientele, clients, documentation, focus, functional, Law Enforcement, notes, managing, medical assistance, office, Natural, progress, rehabilitation, seminars, staff management, supervision, teaching, phone, therapy, trauma, treatment plans
Activities and Honors
Licensed Professional Counselors of North Carolina July 2014- presently National Board for Certified Counselors March 2014- presently American Counseling Association August 2011-presently Chi Sigma Iota, International Counseling Honors Society January 2012- presently Golden Key International Honor Society March 2013- presently Philadelphia Behavior Therapy Association March 2013- December 2013 Philadelphia Mindfulness Based Cognitive Therapy Association March 2013- December 2013
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Resume Overview

Companies Worked For:

  • REAL Watersports
  • Upper Main Line YMCA
  • Potential Discoveries, LLC
  • La Salle University
  • Eagleville Hospital
  • Main Line YMCA
  • Hamilton County Juvenile Court Youth Center
  • Cincinnati Police Department
  • Rockingham Memorial Hospital
  • Gemeinschaft Home

School Attended

  • LaSalle University
  • Xavier University
  • James Madison Unversity

Job Titles Held:

  • Lesson Center Assistant Manager
  • Kindercamp Counselor
  • Independent Behavioral Contractor
  • Graduate Assistant
  • Graduate Intern
  • Camp Administrator
  • Patrol Bureau Graduate Intern
  • Emergency Crisis Volunteer
  • Intake Administration Volunteer
  • Camp Counselor & PM Extended Hours Coordinator

Degrees

  • Professional Clinical Counseling
    Master of Science : Criminal Justice
    Bachelor of Arts : History and Justice Studies

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