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Legal Assistant/Receptionist Resume Example

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LEGAL ASSISTANT/RECEPTIONIST
Professional Summary

Friendly employee with 3+ of experience carrying out clerical and customer service tasks. Detailed and precise when entering various data, assisting colleagues with physical and project based tasks. Skilled at supporting customers with simple and complex needs with professionalism. In addition also 5+ years encouraging students to change perspectives and attitudes towards art and music and create learned opinions- Coaches students to develop and refine problem-solving skills. Enhances learning through multimedia and extracurricular trips.

Work History
Pennington Law PA ~ Michael Gold Law Firm. Tallahassee, FloridaLegal Assistant/Receptionist | 2019 - Current
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Collected, sorted, distributed and sent mail and packages.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Corresponded with clients through email, telephone or postal mail.
  • Resolved customer problems and complaints by dissolving situation and appropriately creating a prompt solution.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Paws And Claws Veterinary Hospital. Tallahassee, FLReceptionist/Retail Sales Consultant | 2018 - 2019
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Assisted customers by answering questions and fulfilling requests.
  • Entered data from pet records and office visits into computer system using various software. In addition to scheduling annual checkup appointments, consultations and surgery visits for various animals.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Maintained office and waiting room, keeping common areas clean and tidy.
Center For Advancement Of Human Rights. Tallahassee, FLLegal Intern | 05/2016 - 08/2016
  • Reviewed legal information and proofed documentation for errors.
  • Organized legal filing system to maximize efficiency.
  • Supervised appointment scheduling for attorneys and made adjustments and changes through various application.
  • Worked closely with multiple departments including legal, sales and management.
  • Worked with community to increase local firm's presence and assisted partners with reputation management and branding.
Montessori Schools. Tallahassee, FLTeaching Assistant Intern | 05/2014 - 08/2016
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Supported student learning objectives through personalized and small group assistance.
  • Helped students manipulate variety of media to express emotions, feelings, attitude and intent.
  • Taught historical timelines and differences through music and art.
  • Taught classes on variety of topics, including painting, collage, color theory, art installation, earthworks, basic drawing, portraiture and figure drawing, organizing and writing original lesson plans for each class.
Skills
  • Documentation and reporting
  • Customer/Client relations
  • Transcription and Dictation
  • Scheduling
  • Credit card processing
  • Telephone skills
  • Bookkeeping
  • Mail handling
  • Administrative support
  • Bilingual
  • Engaging
  • Group and individual instruction
  • Lesson Planning
  • Payment collection
  • Stocking and Display Maintenance
  • Customer service
  • Cultural awareness
  • Excellent work ethic
Education
University Of FloridaGainesville, FLAssociate of Science: Anthropology

In Progress

  • Focus on archeology
  • Double major; Journalism -sports and media
  • Dean's List
  • Minored in World Literature/Film
  • Member of Delta Gamma Phi
  • Member of book club
  • Member of Art club
  • Member of Mythology club
  • Member of Military History Club
Lincoln High SchoolTallahassee05/2018High School Diploma
Accomplishments

- Moot Court district winner 2018

- Mock trial District winner 2016

- Florida State Univ. Mock Trial State Showdown, Best Witness 2018

- Featured on HEAL Magazine for artistic pieces 2015,2016, and 2017

- Art Exhibit hosted with Florida State University 2016

- Secretary of ART National Honor Society 2014 and 2018

- Over 500+ volunteer hours with Grace Mission, Second Harvest, Kearney Center, and Catholic Charities

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Resume Overview

Companies Worked For:

  • Pennington Law PA ~ Michael Gold Law Firm
  • Paws And Claws Veterinary Hospital
  • Center For Advancement Of Human Rights
  • Montessori Schools

School Attended

  • University Of Florida
  • Lincoln High School

Job Titles Held:

  • Legal Assistant/Receptionist
  • Receptionist/Retail Sales Consultant
  • Legal Intern
  • Teaching Assistant Intern

Degrees

  • Associate of Science : Anthropology
    High School Diploma

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