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Legal Assistant resume example with 7+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Knowledgeable NABP certified Pharmacy Technician with five years of experience in retail pharmacy. Skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Skills
  • Ordering and stocking medications
  • Drug inventory control
  • Pharmacy operations
  • Insurance billing
  • Resolving customer issues
  • Labeling prescriptions
  • Quality assurance and control
  • Insurance Verification
  • Workflow Optimization
  • Medical Terminology
  • Experience in leadership
  • Multitasking
  • Improvement plan knowledge
  • Guest service
  • Loss prevention
  • Regulatory compliance
  • Operations monitoring
  • Team Supervision
Experience
11/2015 to Current
Certified Pharmacy Technician St. Joseph Health Laguna Niguel, CA,
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Adhered to infection control policies and procedures to prevent spread of disease.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
12/2013 to 11/2015
Shift Lead Grand Casino Onamia, MN,
  • Completed opening and closing duties to facilitate business operations.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Delegated tasks to employees and monitored activities and task completion.
  • Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
  • Resolved customer complaints and reported issues to senior management.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Oversaw timely execution of promotions and marketing programs.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Received, stocked, and applied anti-theft security tags to new shipment according to company standards and visual expectations
Education and Training
Expected in 2011
High School Diploma:
Bradley Central High School - Cleveland, TN
GPA:
Expected in 2011
Completed First Responder Training:
Roane State Community College - Harriman, TN,
GPA:
Expected in
: Pre-Health Professions
Cleveland State Community College - Cleveland, TN
GPA:
  • Phi Theta Kappa Member
Expected in 2016
Certified Pharmacy Technician:
National Board of Pharmacy - Chattanooga, TN,
GPA:
Activities and Honors
  • Competed in HOSA competitions
  • Competed in Skills USA competitions
  • Took several pre-med path courses in high school
  • Completed dual enrollment with Roane State for First Responders while still in high school

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Resume Overview

School Attended

  • Bradley Central High School
  • Roane State Community College
  • Cleveland State Community College
  • National Board of Pharmacy

Job Titles Held:

  • Certified Pharmacy Technician
  • Shift Lead

Degrees

  • High School Diploma
  • Completed First Responder Training
  • Some College (No Degree)
  • Certified Pharmacy Technician

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