Focused and dedicated with exceptional work ethic and proven strengths in legal case management support, customer service, sales and management . Strong multitasking, skilled at managing high-volume, complex caseloads while consistently meeting deadlines. Persistent and resourceful problem solver with excellent research and communication skills.
Effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate any agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls or in person.
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