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Guess?, Inc. – Ellenton, FL,
- Created and offered additional materials to enhance training.
- Explained goals and expectations required of trainees.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Leveraged simulations, team exercises and group discussions to increase training program engagement.
- Emersed myself in the local community to know their needs through working in close partnership with community members to ensure their needs are sufficiently met.
Salve Regina University – City, STATE,
- Managed quality responses to administrative needs, ensuring optimal distribution of resources, talents, and budgets.
- Communicated with external parties and vendors to introduce strategies for raising performance quality while delivering savings.
- Responded with personalized contacts and thank you letters to donors, event attendees and social media followers.
- Planned and implemented multiple fundraising and public relations events that enlisted new donors, strengthened ties with current donors and built community relations.
- Created relationships with businesses, community leaders and citizens through events to promote Slave Regina University and add new donors and volunteers.
Mr Chu – City, STATE,
- Maintained accurate cash handling practices while efficiently serving customers.
- Maintained tidiness and organization throughout bar area.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Communicated with patrons to offer friendly service and determine needs.
- Created rapport with new and returning patrons to foster guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
York Maze – City, STATE,
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Offered product and service consultations and employed upselling techniques.
Royal School of Music - York, England,
Whilst in School at Holme on Spalding Moor Primary School -
- Deputy Head Girl
- Member of School Council
- Captain of Girls Football Team
- Represented HOSM Primary School in the Wolds Schools Athletics and Cross Country Competitions.
Market Weighton Secondary School - Yorkshire, England,
- Completed GCSE's in Math's, Science, extended science, Religious studies, Business Studies, English Language, English literature and History.
- Sports Leaders UK Level 1 Award in Sports Leadership (QCF).
- BTEC Level 2 Extended Certificate in ICT (QCF).
- BTEC Level 2 Extended Certificate in Sport (QCF).
- Member of School Council
- Member of Prom Committee
St Mary's Collage - Hull,
AS level: Law
AS level: Government and Politics
AS level: Religious Studies
- St Mary’s College Sports Award for Outstanding Commitment to Ice Hockey
Ontario Hockey Academy - Cornwall, ON, Canada,
- OHA Scholarship Award to attend Ontario Hockey Academy, Cornwall, On, Canada
Salve Regina University - Newport, RI, USA,
- Minor in Global Studies
- Minor in Sociology & Anthropology
- Thesis: The Iranian Revolution of 1979: How the Carter Administration and US involvement played a leading role in the Fall of Mohammed Reza Pahlavi the Iranian Shah.
- Macauley Merit Scholar, Salve Regina University, Rhode Island, USA.
- Dean’s List, Salve Regina University, Rhode Island, USA, for “exceptional academic performance in the Spring 2018 semester”.
- Salve Seahawks Women’s Ice Hockey Team, playing NCAA Div III, New England Conference. In 2017-18 I iced for all 26 games of the regular season plus playoffs as a defenseman, i played over 4 years consistently as a first line defenceman.
- Rookie of the Year Award, Salve Seahawks Women’s Ice Hockey, Salve Regina University, Newport, Rhode Island.
2021 - Great Britain Women’s Ice Hockey Team, Olympic Qualifiers Squad.
2019 - Great Britain Women’s Ice Hockey Team, World Ice Hockey Championships, Dvision IIA, Dumfries, Scotland, April 2019. Team Silver medal and awarded GB Player of the Tournament.
2016-19 Great Britain Senior Women’s Ice Hockey Squad.
2013-19 - East Riding of Yorkshire Council Talented Athlete Award (awarded annually).
2018 - Rookie of the Year Award, Salve Seahawks Women’s Ice Hockey, Salve Regina University, Newport, Rhode Island.
2016 - Great Britain Under 18 Women’s Ice Hockey Team, Junior World Ice Hockey Championships, Spittal, Austria, January 2016. Awarded best player, GB v Poland, 8 January 2016.
2015 Great Britain Under 18 Women’s Ice Hockey Team, Junior World Ice Hockey Championships, Katowice, Poland, January 2015. Awarded best player, GB v China, 24 January 2015.
2014 Great Britain Under 18 Women’s Ice Hockey Team, Junior World Ice Hockey Championships , Füssen, Germany, March/April 2014. Awarded best player, GB v Slovakia, 4 April 2014.
2012-13 England Under 16 Girls’ Ice Hockey Team, competing in Finland, August 2012 and August 2013. Appointed England Assistant Captain and voted Best Defender by the England coaches, 2013.
2009-13 Selected for the English Ice Hockey Association Girls School of Excellence (annual); Selected for North of England Girls Ice Hockey Team; Member of Kingston Diamonds Girls Ice Hockey Team, English National Champions
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Resume Overview
School Attended
- Royal School of Music
- Market Weighton Secondary School
- St Mary's Collage
- Ontario Hockey Academy
- Salve Regina University
Job Titles Held:
- Learning Unlimted Partner
- Office of Advancment/Development Assistant
- Bar Waitress
- Sales Associate
Degrees
- Royal School of Music Grade 1
- GCSE
- A Levels
- Ontario Secondary School Diploma
- Bachelor of Arts
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