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learning experience designer resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Resourceful and innovative Learning Experience Designer with 2 years of experience in e-learning and curriculum development. Passionate about improving learner/user experience through open communication, problem solving and ideation. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

Skills
  • User Experience Research & Design
  • Training Program Improvement
  • Course Materials Creation
  • Guru Knowledge Management Systems
  • Markdown
  • Learning Management System (LMS)
  • Recording Equipment
  • Interdepartmental Partnerships
  • Virtual Instructional Design & Strategies
  • Adult Learning Theories & Principles
  • Learning Modalities
Education
The University of Texas At Dallas Richardson, TX Expected in 12/2018 Bachelor of Science : Psychology And Child Learning & Development - GPA :

Honor Society Memberships:

  • Psi Chi Honor Society Member
  • National Society of Leadership and Success Member

Research Studies:

  • Healthy Development Project Research Assistant


Brookhaven College Dallas, TX Expected in 12/2015 Associate of Science : Psychology - GPA :

Honors Society Membership:

  • Phi Theta Kappa Honor Society
Everest College Dallas, TX, Expected in 01/2012 Associate of Science : Criminal Justice - GPA :
  • Valedictorian
  • Eight-time President's Award recipient
Certifications
  • NBHWC Certified Health Coach
  • Wiklander-Zulawski Certification for Workplace Investigative Interviewing Strategizes for HR/ER Professionals
Work History
Doordash - Learning Experience Designer
Bayside, NY, 09/2020 - 10/2022
  • Collected and interpreted information from multiple sources to create clear and concise coach-facing reference materials.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Directed and improved program operations by analyzing data and making proactive adjustments.
  • Designed course materials and supported implementation.
  • Planned and monitored implementation of technology-based learning programs.
  • Coordinated workshops for employees to better understand protocol purpose and objectives while honing coaching or interpersonal skills needed per protocol.
  • Developed curricula, instructions, documentation and written evaluations for experimental protocol training courses.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Liaised between project teams and coaches, facilitating smooth communication and ensuring clear understanding of protocols, protocol intent, and aligning coach and project team priorities.
  • Developed and implemented multiple projects from project start through delivery by prioritizing needs and ideating processes.
  • Coordinated logistics for virtual and asynchronous training courses.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
Navient Corp - Certified Health Coach
Milwaukee, WI, 09/2019 - 09/2020
  • Worked on the front lines of Health Coach innovation by learning and applying experimental protocols.
  • Assisted clients in finding new ways to inspire healthier habits.
  • Provided comprehensive, empowering, and professional support along side health and wellness coaching programs so members remain motivated to attain personal health and fitness goals.
  • Supported implementation of patient health plan, weight loss programs, and personalized fitness and exercise programs.
  • Recommended nutrition and fitness modifications to improve overall health of clients.
  • Promoted available resources and connected individuals with services.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Coached hundreds of clients by developing health goals and action plans.
Kroger - Asset Protection Specialist
City, STATE, 04/2017 - 09/2019
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
  • Prepared case reports, preserved evidence, interacted with law enforcement, and testified in criminal and civil court actions to facilitate prosecution.
  • Led physical security and safety culture through training and by promoting safe and secure standards.
  • Assisted Division Asset Protection Manager in investigating vendor activity to find issues in delivery processes, causing shrinkage.
  • Assisted in creating and implementing new policies for a vendor and participated in presenting information to the Vice President of a partnering company.
Kroger - Administrative Assistant to the Store Manager
City, STATE, 04/2014 - 04/2017
  • Provided administrative support for executive and managerial staff.
  • Supported Recruiting Manager with documentation and communication during hiring process.
  • Maintained regulatory agency records including I- 9, OSHA, Health Department and associated records in accordance with HIPAA with high level of accuracy and detail orientation.
  • Created, processed, and maintained various reports at necessary intervals.
  • Delivered outstanding service to internal and external customers.
  • Compiled and conveyed complex information, including financial and customer reports.
  • Took initiative to support district team including District Operations Manager, which was outside scope of initial role.
  • Reviewed employee time clock reports to determine opportunities in scheduling and to avoid overtime for the benefit of company financials and employee work-life balance.

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Resume Overview

School Attended

  • The University of Texas At Dallas
  • Brookhaven College
  • Everest College

Job Titles Held:

  • Learning Experience Designer
  • Certified Health Coach
  • Asset Protection Specialist
  • Administrative Assistant to the Store Manager

Degrees

  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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