Adept Digital Transformation, Program manager, Quality Assurance Engineering, collaborative leader with demonstrated record of successful large scale program releases across various technology & business domains in large & small startup enterprise. Proactively engaged with senior executives, to foster an organizational culture, where quality, Security & delivery are valued equally, ensuring a balanced approach towards tactical and strategic initiatives. Leverages cross-cultural communication, and relationship building skills, to build a collaborative team across global locations.
Skills
Digital Transformation
Quality Engineering
Program Management
Team Building & Mentor ship
Remote workforce management
Identity and Access Management
Test Automation
Project management - Scaled Agile, SDLC
Mobile SaaS Solutions
Mobile native, hybrid application automation
Web and RWD automation
Azure DevOps
Atlassian Tools
Continuous Integration
Test Data Management
Test Lifecycle Management
IT Architecture
Big Data
Application Support
Tool Support and Training
Work History
Lead Test Consultant, 10/2016 - 11/2021 MetLife – City, STATE,
Lead and deliver cross functional large-scale applications over million-dollar budget for global end users with complex distributed multi-layer architecture working closely with global, regional teams across diverse team culture in a SAFe Agile and Lean IT model
Provide Technical Leadership and Strategic Direction for Quality Engineering Organization towards Test automation strategy, Digital Transformation, solution implementation for Multi-layer Automation Architecture, Azure DevOps, Mobile Automation Aligning towards SAFe Agile and Lean IT Practices.
Architect automation with pyramid model and savings over half a million for CRM Salesforce SaaS application and Integration with IVR call center application aligning Digital Transformation.
Implemented automation for CI - Continuous Integration in Atlassian stack includes JIRA, Bamboo, Bitbucket and Azure DevOps transformation technologies.
Reduced overall testing time by 50% by developing RWD - Responsive web design automation for hybrid customer facing applications reusing Selenium web automation scripts for mobile browsers and enhancing best customer experience.
Onboarded Mobile cloud-based SaaS testing solution for MetLife Global Mobile applications testing, performing PoC, analyzing different product capabilities, negotiating pricing with significant savings across different vendors.
Designed and Implemented Single Sign-On (SSO) for Mobile cloud-based SaaS platform supporting over 1000 users across different geographic locations.
Implemented service virtualization to adopt shift left principle for REST API microservices Architecture testing using Parasoft.
Implemented Automation for IVR call center application using Cyara automation tool.
Managed, Installed and Implemented Tricentis Tosca Suite of products for desktop, client server and DB automation solutions.
Implemented migration from Quality Center(QC) to Tricentis q-Test TLM product and integrated with Automation tools.
Onboarded, ADA Tools - Level Access AMP, JAWS to support Accessibility testing, ADA compliance.
Implemented automation for Blue Green deployment model to eliminate application downtime and Canary deployment model.
Developed Cypress Automation framework using Node.js, JavaScript, NPM packages.
Support Rational products for legacy application automation.
Delivery multiple large enterprise scale programs spanning across the spectrum of PI, WI Technology application, successfully managed and delivered quality releases across enterprise client facing and internal applications includes e-services, communication platform, messaging, personalization integrating with upstream, downstream application with different business units.
Planning, budgeting, resource allocation, project execution & issue resolution, across multiple strategic & tactical initiatives under the product line–applications.
Led teams of over 10 full-time employees across different locations and dotted reports. Provide leadership through a structured process of goal setting, motivational leadership, team collaboration, and communication.
Quality Assurance management of a large enterprise program–Next Generation Contact Center implementation using Genesys Contact Center, to enhance customer interactions experience.
Design and build a comprehensive test data management (TDM) self-service portal on private cloud using Rethink DB with cross business unit collaboration to support both development and QA teams for both distributed and mainframe systems, across multiple development and testing environments.
Automation tool selections based on application technology stack, reusability, and team skills. Tool includes Ruby, Selenium, See Test, Sahi, Cucumber, ETL Validator, open-source tools including mobile browsers
Interface with senior management, development partners for regular updates on quality of the programs & initiatives, areas of improvement & next steps. Coaching & mentoring the team towards organization strategic initiatives.
Deep understanding of the application platform, technology and fostering knowledge across team members to develop full stack end to end test strategy including Chaos testing.
Analyzed operational issues to understand root cause, reduce defects and cost.
Assistant Vice President - Manager Software QA, 10/2009 - 06/2012 Credit Suisse – City, STATE,
Provided direction and guidance for all QA activities across all projects in the Client Technology Services group.
Responsible for software test planning, documentation, implementing standards and process improvement.
Responsible for developing budgets, allocating resources, review skills and predicting project costs.
Responsible for setting up Infrastructure for Test environment, Virtualization and Performance, Automation environments.
Implemented functional and performance automation solution for Investment Banking applications
Responsible for creating and scheduling the reviewing of test cases for key technical components of project deliverables.
Providing technical training and guidance, SME for new technologies /complex projects.
Hire, manage, mentor, set goals, annual performance review, move the team forward to support the development team roadmap.
Reviewed, identified, prioritized strategic initiatives to provide comprehensive support to senior leadership.
Education
Bachelor of Science: Computer Science, Expected in - Bharathiar University - India, GPA:
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