Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Highly skilled Automotive/Diesel Technician with more than 8 years of experience in fast-paced shop environments. Excellent computer diagnostic and Aftertreatment skills. Highly trained technician with strong leadership abilities, reliable, and responsible.

  • Welding
  • Computers and Electronics
  • Critical Thinking
  • Judgment and Decision skills
  • Complex Problem Evaluation
  • Leadership
  • Electrical Diagnostics
  • Mechanical Diagnostics
  • Troubleshooting Repairing
  • Equipment Maintenance
  • Automotive
  • Critical Thinking
  • DOT Inspection Certified
  • Machinery
  • Mechanical Knowledge
  • Natural Gas Experience
  • Troubleshooting
  • Welding
  • Electrical Wiring
  • Aftertreatment systems
  • Diagnostic Software
Lead Technician, 06/2017 - 03/2020
National Express Corporation Hyde Park, MA,
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Entered and distributed work orders to other technicians.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Devised and implemented safety program, encouraging team members to take time to analyze situations and determine best course of action.
  • Tested components, assemblies and systems to diagnose problems.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
Lead Technician, 03/2015 - 06/2017
National Express Corporation Macomb, IL,
  • Answer incoming phone calls regarding down units, scheduled maintenance, as well as ordering parts for down units.
  • Guide Technicians through trouble shooting and repair procedures when needed.
  • Assist supervisors with any pressing task at hand.
  • Specialize in Vehicle Check Engine Lights and Malfunction Dash Lights.
  • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery.
  • Test drive trucks to diagnose malfunctions or to ensure that they are working properly.
  • Attach test instruments to equipment, and read dials and gauges to diagnose malfunctions.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges.
  • Specialize in rewiring/repairing engine harness systems, Aftertreatment harnesses, lights, and instrument panels.
  • Diagnose and repair vehicle heating and cooling systems.
  • Recondition and replace parts, pistons, bearings, gears, and valves.
  • Specialize in repairing and maintaining parts of the engine, such as aftertreatment systems and fuel systems.
  • Repair and adjust seats, doors, and windows, and install and repair accessories.
Senior Lead Tech, 02/2011 - 10/2014
NatGasCar City, STATE,
  • Assisted within a team of Engineers and Technicians in Designing/Building vehicles from light duty to heavy duty systems to operate by being fueled with CNG (Compressed Natural Gas).
  • Test drive vehicles, and test components and systems, using equipment such as engine analyzers, compression gauges, and computerized diagnostic devices.
  • Handled emails, phone calls, and in house training classes regarding customers/companies.
  • Guided technicians in repair processes, diagnostics, and with wiring repairs.
  • Assisted customers with diagnostic issues and concerns.
  • Traveled out of state, Training companies on proper CNG conversions.
  • Remotely program/adjust CNG ECM computers in house or via laptop.
  • Data log drive times assessing proper fueling, N0x readings, CNG pressures, and monitored set points.
  • Traveled out of state for major diagnostic repairs.
  • Repair, reline, replace, and adjust brakes.
  • Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
  • Examine vehicles to determine extent of damage or malfunctions.
  • Confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
  • Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
  • Test and adjust repaired systems to meet manufacturers' performance specifications.
  • Tear down, repair, and rebuild faulty assemblies such as power systems, and CNG Fuel systems.
  • Repair leaking fittings, valves, and lines.
  • Build engine wiring harnesses Maintain cleanliness of work area.
  • Replace motors due to internal failures.
  • Replace/Fix Exhaust systems.
Education and Training
Cummins ISX Training : , Expected in 2016
Cummins Virtual Training - ,
Cummins Midrange And ISX Training: , Expected in 2016
Cummins Virtual Training - ,
ISL And ISX12 G CM2180 Training: , Expected in 2016
Cummins Virtual Training - ,
: Automotive/Diesel, Expected in 2012
Ohio Technical College - Cleveland, OH
High School Diploma: , Expected in 2010
Norton High School - Norton, OH

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School Attended

  • Cummins Virtual Training
  • Cummins Virtual Training
  • Cummins Virtual Training
  • Ohio Technical College
  • Norton High School

Job Titles Held:

  • Lead Technician
  • Lead Technician
  • Senior Lead Tech


  • Cummins ISX Training
  • Cummins Midrange And ISX Training
  • ISL And ISX12 G CM2180 Training
  • High School Diploma

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